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Call Center Customer Service - Improving Customer Satisfaction

Course Summary

The short video lessons in this course can help your employees improve customer satisfaction at your call center. They provide a useful resource to increase employee awareness of customer needs.
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2 chapters in Call Center Customer Service - Improving Customer Satisfaction

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Practice Final Exam
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Call Center Customer Service - Improving Customer Satisfaction
This course currently has no final exam ready
Practice Chapter Exams
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Ch. 1:  Elements of Call Center Customer Satisfaction
Status: Not Started
Ch. 2:  Improving Call Center Customer Satisfaction
Status: Not Started
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