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Customer Service Email Etiquette

Course Summary

Utilize these short videos to train your employees on how to structure and write customer service emails as well as avoid common mistakes when emailing customers about products and services or when handling complaints or concerns.
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2 chapters in Customer Service Email Etiquette

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Practice Final Exam
Status
Customer Service Email Etiquette
This course currently has no final exam ready
Practice Chapter Exams
Status
Ch. 1:  Using Email for Customer Service
Status: Not Started
Ch. 2:  Customer Service Email Strategies
Status: Not Started
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