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Emotional Intelligence: Help & Review

Course Summary

This Emotional Intelligence: Help and Review course can help you get ready for an exam, complete a homework assignment or simply expand your emotional intelligence knowledge. The multiple-choice quizzes and chapter exams are a great way to assess your understanding of topics like self-awareness, social perception and the impact of stress.
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8 chapters in Emotional Intelligence: Help & Review

Ch 1. Introduction to Emotional Intelligence {{cp.topicAssetIdToProgress[47076].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Emotions in Psychology: Definition, Biological Components & Survival Score: {{cp.lessonAssetIdToProgress[56].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Theories of Emotion: James-Lange, Cannon-Bard, Two-Factor & Facial Feedback Hypothesis Score: {{cp.lessonAssetIdToProgress[58].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Categories of Emotion: 6 Basic Emotions, Oppositional Pairs & Biology Score: {{cp.lessonAssetIdToProgress[57].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - What are Cognitive, Social, and Emotional Development? Score: {{cp.lessonAssetIdToProgress[14227].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14227].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Emotional Contagion: Definition & Theory Score: {{cp.lessonAssetIdToProgress[8804].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8804].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Circumplex Model of Emotion Score: {{cp.lessonAssetIdToProgress[181041].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[181041].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - James-Lange & Cannon-Bard Theories of Emotion Score: {{cp.lessonAssetIdToProgress[26634].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[26634].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Two-Factor Theory of Emotions: Definition and Relation to the Misattribution of Arousal Score: {{cp.lessonAssetIdToProgress[7416].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7416].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What Is Emotional Intelligence? - Definition & Explanation Score: {{cp.lessonAssetIdToProgress[4962].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4962].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Emotion Regulation: Definition, Theory & Strategies Score: {{cp.lessonAssetIdToProgress[8805].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8805].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Amygdala's Role in Emotion: Function, Overview Score: {{cp.lessonAssetIdToProgress[4924].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4924].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - James-Lange Theory Of Emotion: Overview Score: {{cp.lessonAssetIdToProgress[4945].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4945].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Cannon-Bard Theory Of Emotion: Example, Overview Score: {{cp.lessonAssetIdToProgress[4932].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4932].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - How Emotion Influences Attitudes and Persuasion Score: {{cp.lessonAssetIdToProgress[6978].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6978].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Temperament: Definition & Theories Score: {{cp.lessonAssetIdToProgress[20061].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20061].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Self-Perception Theory: Definition and Examples Score: {{cp.lessonAssetIdToProgress[7415].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7415].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Self-Understanding & Self-Concept: How We Perceive Ourselves Score: {{cp.lessonAssetIdToProgress[20060].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20060].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - What Is Self-Esteem? - Definition & How to Improve It Score: {{cp.lessonAssetIdToProgress[20059].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20059].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Presentation of Self: Methods to Presenting The Self Score: {{cp.lessonAssetIdToProgress[2745].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2745].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Being a Self-Aware and Adaptive Communicator Score: {{cp.lessonAssetIdToProgress[22966].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22966].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Self-Awareness: Definition & Explanation Score: {{cp.lessonAssetIdToProgress[4028].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4028].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Ego Depletion: Definition, Theory & Examples Score: {{cp.lessonAssetIdToProgress[281593].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[281593].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Ego Resiliency: Definition, Theory & Scale Score: {{cp.lessonAssetIdToProgress[281595].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[281595].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Social Roles: Definition and Types of Social Roles Score: {{cp.lessonAssetIdToProgress[2744].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2744].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Elements of Trust & Their Significance to Relationships Score: {{cp.lessonAssetIdToProgress[18939].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18939].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Felt Emotions vs. Displayed Emotions: Definitions & Gender Differences Score: {{cp.lessonAssetIdToProgress[7094].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7094].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - How Emotions Differ Across Cultures Score: {{cp.lessonAssetIdToProgress[10299].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10299].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Ekman's Six Basic Emotions: List & Definitions Score: {{cp.lessonAssetIdToProgress[4936].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4936].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Social Expectations: Definition & Theory Score: {{cp.lessonAssetIdToProgress[3804].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3804].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Interpersonal Interaction: Skills & Definition Score: {{cp.lessonAssetIdToProgress[5331].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5331].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Paul Ekman & Emotion: Face Training Study, Overview Score: {{cp.lessonAssetIdToProgress[4951].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4951].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Nonverbal Cues in Communication: Examples & Overview Score: {{cp.lessonAssetIdToProgress[11532].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[11532].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - What Is Social Health? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[16536].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[16536].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - What are Emotions and Moods? - Types & Sources Score: {{cp.lessonAssetIdToProgress[7091].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7091].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Physical, Psychological and Emotional Changes in Adults Score: {{cp.lessonAssetIdToProgress[7025].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7025].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Inappropriate Shifts in Verb Voice and Mood Score: {{cp.lessonAssetIdToProgress[21499].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21499].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Tone vs. Mood: Interpreting Meaning In Prose Score: {{cp.lessonAssetIdToProgress[8864].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8864].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - How Positive Moods and Negative State Relief Affect Prosocial Behavior Score: {{cp.lessonAssetIdToProgress[7077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7077].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - How Perception Influences the Communication Process Score: {{cp.lessonAssetIdToProgress[18917].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18917].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Being an Empathetic Communicator Score: {{cp.lessonAssetIdToProgress[22967].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22967].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - What Is Mood? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[7935].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7935].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Non-Verbal Communication: Examples, Types & Definition Score: {{cp.lessonAssetIdToProgress[4950].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4950].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Body Language in Nonverbal Communication: Importance, Types & Examples Score: {{cp.lessonAssetIdToProgress[7531].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7531].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Facial Expressions in Nonverbal Communication: Importance & Explanation Score: {{cp.lessonAssetIdToProgress[7494].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7494].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - The Difference Between Reflective & Active Listening Score: {{cp.lessonAssetIdToProgress[317393].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[317393].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Reflective Listening Statements Examples
Lesson 14 - Informational Listening: Definition & Skills Score: {{cp.lessonAssetIdToProgress[317405].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[317405].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Emotional Intelligence in the Workplace: Definition & Meaning Score: {{cp.lessonAssetIdToProgress[7097].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7097].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Emotions in the Workplace: Purpose & Functions Score: {{cp.lessonAssetIdToProgress[7092].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7092].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Emotional Labor and Dissonance in the Workplace: Definition & Effect on Employees Score: {{cp.lessonAssetIdToProgress[7095].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7095].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Interpersonal Roles in Management: Types & Definition Score: {{cp.lessonAssetIdToProgress[4093].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4093].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Affective Events Theory (AET): Definition & Applications Score: {{cp.lessonAssetIdToProgress[7096].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7096].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Using Emotional Intelligence in Leadership Score: {{cp.lessonAssetIdToProgress[10190].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10190].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Goleman's Domains of Leadership: Definition and Concept of Emotional Intelligence Score: {{cp.lessonAssetIdToProgress[20145].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20145].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Stress in the Workplace: Definition, Sources & Meaning Score: {{cp.lessonAssetIdToProgress[6983].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6983].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Emotional Appeal: Definition & Examples Score: {{cp.lessonAssetIdToProgress[5960].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5960].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - What Is Employee Engagement? - Definition, Strategies & Examples Score: {{cp.lessonAssetIdToProgress[9085].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9085].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Theories of Motivation: Instinct, Drive Reduction & Arousal Score: {{cp.lessonAssetIdToProgress[62].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[62].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Motivation Theory: Needs-Based & Behavior-Based Score: {{cp.lessonAssetIdToProgress[2109].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2109].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Reward Systems & Employee Behavior: Intrinsic & Extrinsic Rewards Score: {{cp.lessonAssetIdToProgress[2118].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2118].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Needs Theory: Motivating Employees with Maslow's Hierarchy of Needs Score: {{cp.lessonAssetIdToProgress[2049].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2049].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Alderfer's ERG Theory & Employee Motivation in the Workplace Score: {{cp.lessonAssetIdToProgress[2112].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2112].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - The Pygmalion Effect: Influencing Employee Behavior Score: {{cp.lessonAssetIdToProgress[2110].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2110].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Herzberg's Two-Factor Theory: Hygiene Factors & Motivation Score: {{cp.lessonAssetIdToProgress[2111].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2111].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Acquired Needs Theory: Need for Achievement, Power & Affiliation Score: {{cp.lessonAssetIdToProgress[2113].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2113].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Equity Theory of Motivation: Reward & Effort Score: {{cp.lessonAssetIdToProgress[2114].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2114].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Vroom's Expectancy Theory of Employee Motivation Score: {{cp.lessonAssetIdToProgress[2115].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2115].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Thorndike's Reinforcement Theory: Using Consequences to Motivate Employees Score: {{cp.lessonAssetIdToProgress[2116].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2116].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Locke's Goal-Setting Theory: Using Goals to Advance Motivation Score: {{cp.lessonAssetIdToProgress[2117].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2117].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - How to Empower Employees & Improve Employee Performance Score: {{cp.lessonAssetIdToProgress[2120].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2120].bestScoreQuestions}}  Take Quiz Optional
Lesson 14 - Workplace Motivation: Theories, Types & Examples Score: {{cp.lessonAssetIdToProgress[7478].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7478].bestScoreQuestions}}  Take Quiz Optional
Lesson 15 - Competence Motivation Theory: Definition & Examples Score: {{cp.lessonAssetIdToProgress[299927].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[299927].bestScoreQuestions}}  Take Quiz Optional
Lesson 16 - Instant Gratification vs. Delayed Gratification Score: {{cp.lessonAssetIdToProgress[281551].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[281551].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Stress: Definition and Impact on Overall Health Score: {{cp.lessonAssetIdToProgress[18931].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18931].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Perceived Behavioral Control: Definition and Relation to Stress Score: {{cp.lessonAssetIdToProgress[7085].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7085].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Where Does Stress Come From? Score: {{cp.lessonAssetIdToProgress[18932].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18932].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Intentional Infliction of Emotional Distress: Definition and Examples Score: {{cp.lessonAssetIdToProgress[9709].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9709].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - How to Deal with Stress in the Workplace Score: {{cp.lessonAssetIdToProgress[6984].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6984].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Interpersonal Skills in the Workplace: Examples and Importance Score: {{cp.lessonAssetIdToProgress[9744].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9744].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Time Management & Job Stress Score: {{cp.lessonAssetIdToProgress[14589].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14589].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Stress Disorders: Definition and Perspectives Score: {{cp.lessonAssetIdToProgress[11675].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[11675].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Social Support and Stress: Emotional vs. Instrumental Support Score: {{cp.lessonAssetIdToProgress[7089].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7089].bestScoreQuestions}}  Take Quiz Optional

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