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Hospitality & Tourism Management Training

Course Summary

Start or advance your hospitality career by understanding essential hospitality and tourism management concepts. This course uses fun and engaging lessons that educate you on operations and management topics in the hospitality and tourism industry.
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12 chapters in Hospitality & Tourism Management Training

Ch 1. Hospitality Industry Basics {{cp.topicAssetIdToProgress[208550].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Hospitality Industry: Definition & Overview Score: {{cp.lessonAssetIdToProgress[208552].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208552].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Hospitality Industry: History & Origin Score: {{cp.lessonAssetIdToProgress[208554].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208554].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Hospitality Industry: Growth & Future Score: {{cp.lessonAssetIdToProgress[208556].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208556].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Hospitality Industry: Products & Characteristics Score: {{cp.lessonAssetIdToProgress[208558].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208558].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Hospitality Industry: Market Statistics & Analysis Score: {{cp.lessonAssetIdToProgress[208560].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208560].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Hospitality Industry: Trends & Technology Score: {{cp.lessonAssetIdToProgress[208562].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208562].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Hospitality Industry: Leadership & Supervision Score: {{cp.lessonAssetIdToProgress[208564].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208564].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Hospitality Industry: Labor & Legal Issues Score: {{cp.lessonAssetIdToProgress[208566].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208566].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Importance of Training in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208568].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208568].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Hospitality Industry: Skills, Competition & Turnover Score: {{cp.lessonAssetIdToProgress[208570].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208570].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Hospitality Industry: Customer Service & Guest Satisfaction Score: {{cp.lessonAssetIdToProgress[208572].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208572].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Sectors & Services of the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208574].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208574].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Challenges of the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208576].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208576].bestScoreQuestions}}  Take Quiz Optional
Lesson 14 - Hospitality Industry: Case Study & Research Score: {{cp.lessonAssetIdToProgress[208578].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208578].bestScoreQuestions}}  Take Quiz Optional
Lesson 15 - What is Tourism Management? Score: {{cp.lessonAssetIdToProgress[257583].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[257583].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - E-Commerce in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208586].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208586].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Food Safety in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208590].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208590].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Sustainability & Environmental Issues in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208592].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208592].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Corporate Social Responsibility in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208594].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208594].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Communication Skills in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208596].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208596].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Relationship Between Tourism & Hospitality Score: {{cp.lessonAssetIdToProgress[208598].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208598].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Hospitality Laws & Regulations Score: {{cp.lessonAssetIdToProgress[227771].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227771].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Understanding Hospitality Law: Case Study Score: {{cp.lessonAssetIdToProgress[227773].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227773].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Starting a Restaurant: Cost & Tips Score: {{cp.lessonAssetIdToProgress[227775].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227775].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - How to Write a Restaurant Business Plan Score: {{cp.lessonAssetIdToProgress[227777].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227777].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Restaurant Business Plan Template
Lesson 12 - How to Get a Restaurant License Score: {{cp.lessonAssetIdToProgress[227781].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227781].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Restaurant Organizational Structure Score: {{cp.lessonAssetIdToProgress[227783].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227783].bestScoreQuestions}}  Take Quiz Optional
Lesson 14 - Restaurant Organizational Chart: Template & Sample
Course Progress Best Score
Lesson 1 - Human Resources Management for Hospitality Score: {{cp.lessonAssetIdToProgress[265197].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[265197].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Project Management in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208604].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208604].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Managing Technology in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208606].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208606].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Revenue Management for the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208608].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208608].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Financial Management in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208610].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208610].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Financial Accounting for the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208612].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208612].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Managerial Accounting for the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208614].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208614].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Risk Management in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208616].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208616].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Strategic Management in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208618].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208618].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Crisis Management in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208620].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208620].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Waste Management in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208622].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208622].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Occupancy Rate: Definition & Formula Score: {{cp.lessonAssetIdToProgress[418449].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[418449].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Hospitality Industry in Australia Score: {{cp.lessonAssetIdToProgress[208626].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208626].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Hospitality Industry in Canada Score: {{cp.lessonAssetIdToProgress[208628].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208628].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Hospitality Industry in the USA Score: {{cp.lessonAssetIdToProgress[208630].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208630].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Hospitality Industry in China Score: {{cp.lessonAssetIdToProgress[208632].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208632].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Hospitality Industry in India Score: {{cp.lessonAssetIdToProgress[208634].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208634].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Hospitality Industry in Ghana Score: {{cp.lessonAssetIdToProgress[208636].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208636].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Hospitality Industry in New Zealand Score: {{cp.lessonAssetIdToProgress[208638].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208638].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Hospitality Industry in Singapore Score: {{cp.lessonAssetIdToProgress[208640].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208640].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Restaurant Service: Standards, Etiquette & Training Score: {{cp.lessonAssetIdToProgress[208658].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208658].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Restaurant Service: Styles & Types Score: {{cp.lessonAssetIdToProgress[208660].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208660].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What is a Full Service Restaurant? Score: {{cp.lessonAssetIdToProgress[208666].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208666].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - What is a Quick Service Restaurant? Score: {{cp.lessonAssetIdToProgress[208668].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208668].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Quick Service Restaurant Industry: Trends & Analysis Score: {{cp.lessonAssetIdToProgress[208670].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208670].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Self Service Restaurant: Definition & Equipment Score: {{cp.lessonAssetIdToProgress[208672].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208672].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - What is a Limited Service Restaurant? Score: {{cp.lessonAssetIdToProgress[208674].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208674].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Limited Service Restaurant Industry: Analysis & Trends Score: {{cp.lessonAssetIdToProgress[208676].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208676].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Dining Services: Casual vs Fine Score: {{cp.lessonAssetIdToProgress[208682].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208682].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Trends in Restaurant Delivery Services Score: {{cp.lessonAssetIdToProgress[208684].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208684].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Banquet Service: Standards, Types & Definition Score: {{cp.lessonAssetIdToProgress[208686].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208686].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Banquet Catering: Management & Trends Score: {{cp.lessonAssetIdToProgress[208688].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208688].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Food Service Industry: Definition & History Score: {{cp.lessonAssetIdToProgress[213371].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213371].bestScoreQuestions}}  Take Quiz Optional
Lesson 14 - Food Service Industry: Trends & Analysis Score: {{cp.lessonAssetIdToProgress[213373].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213373].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Restaurant Operating Expenses: Types & Examples Score: {{cp.lessonAssetIdToProgress[227807].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227807].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Restaurant Income Statement: Example & Template
Lesson 3 - Restaurant Budget Template
Lesson 4 - Restaurant Financial Statement: Sample & Analysis Score: {{cp.lessonAssetIdToProgress[227815].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227815].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Restaurant Financial Statement Template
Lesson 6 - Cost of Goods Sold (COGS): Calculation & Example Score: {{cp.lessonAssetIdToProgress[227819].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227819].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Cost of Goods Sold (COGS) vs. Expense Score: {{cp.lessonAssetIdToProgress[227821].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227821].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Food Cost Percentage: Definition & Calculation Score: {{cp.lessonAssetIdToProgress[227823].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227823].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - How to Calculate Food Cost for a Recipe Score: {{cp.lessonAssetIdToProgress[227825].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227825].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Restaurant Daily Sales Report Template

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