Login

IAAP CAP Exam Study Guide - Certified Administrative Professional

Course Summary

This study guide goes over every subject you'll want to be well-versed in going into the IAAP CAP exam. Through stimulating video and text lessons, you'll explore key information on all the topics you can expect to see on test day, with practice quizzes along the way allowing you to check your understanding.
Create An Account
To Start This Course Today
Used by over 10 million students worldwide
Create An Account
Try it free for 5 days
38 Chapters in IAAP CAP Exam Study Guide - Certified Administrative Professional

38 chapters in IAAP CAP Exam Study Guide - Certified Administrative Professional

Ch 1. Hardware & Systems Technology Basics {{cp.topicAssetIdToProgress[83850].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is Computer Hardware? - Components, Definition & Examples Score: {{cp.lessonAssetIdToProgress[6121].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6121].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What is a Computer System Unit? - Function, Components & Definition Score: {{cp.lessonAssetIdToProgress[5092].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5092].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How to Safely Start Up & Shut Down Computers Score: {{cp.lessonAssetIdToProgress[83851].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[83851].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Computer System Components: Computer Parts & Functions Score: {{cp.lessonAssetIdToProgress[1728].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1728].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - What is a Motherboard? - Definition, Function & Diagram Score: {{cp.lessonAssetIdToProgress[5081].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5081].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Central Processing Unit (CPU): Parts, Definition & Function Score: {{cp.lessonAssetIdToProgress[5082].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5082].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Computer Memory and Processing Devices: Functions & Characteristics Score: {{cp.lessonAssetIdToProgress[1729].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1729].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - What Are Peripheral Devices of a Computer? - Definition, Examples & Types Score: {{cp.lessonAssetIdToProgress[5091].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5091].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Network Interface Card (NIC): Types, Function & Definition Score: {{cp.lessonAssetIdToProgress[5089].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5089].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - LAN Card: Definition, Function & Types Score: {{cp.lessonAssetIdToProgress[5088].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5088].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - What Is a Video Card? - Function, Definition & Types Score: {{cp.lessonAssetIdToProgress[5086].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5086].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Computer Input Devices: Keyboards, Mice, Audio & Video Score: {{cp.lessonAssetIdToProgress[1731].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1731].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Computer Output Devices: Monitors, Speakers, & Printers Score: {{cp.lessonAssetIdToProgress[1732].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1732].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - What is Computer Software? - Definition & Applications Score: {{cp.lessonAssetIdToProgress[6120].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6120].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What is Application Software? - Definition, Examples & Types Score: {{cp.lessonAssetIdToProgress[6119].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6119].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What Is Computer Management? - Maintenance & Tools Score: {{cp.lessonAssetIdToProgress[13967].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13967].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Computer Operating Systems: Managing Hardware and Software Resources Score: {{cp.lessonAssetIdToProgress[1735].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1735].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - OS Functions: Security, System Management, Communication and Hardware & Software Services Score: {{cp.lessonAssetIdToProgress[1736].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1736].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Systems Security: Firewalls, Encryption, Passwords & Biometrics Score: {{cp.lessonAssetIdToProgress[13965].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13965].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - What is a Computer Virus? - Definition, Types & Protection Score: {{cp.lessonAssetIdToProgress[10455].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10455].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Enterprise, Workgroup & Personal Operating Systems Score: {{cp.lessonAssetIdToProgress[1737].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1737].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - File Systems: FAT, NTFS, and HFS+ Score: {{cp.lessonAssetIdToProgress[13971].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13971].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - File Extensions and File Types: MP3, GIF, JPG, DOCX, XLSX, EXE, & More Score: {{cp.lessonAssetIdToProgress[2431].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2431].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Computer Files: Access, Formats & Sharing Score: {{cp.lessonAssetIdToProgress[83854].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[83854].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Microsoft Office and Open Office: Office Suite Applications Score: {{cp.lessonAssetIdToProgress[1739].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1739].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Application Software for Personal, Enterprise & Workgroup Objectives Score: {{cp.lessonAssetIdToProgress[1738].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1738].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Desktop Publishing & Word Processing Software: MS Word, InDesign & WordPerfect Score: {{cp.lessonAssetIdToProgress[1740].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1740].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Presentation Software and Graphic Suites: Illustrator, PowerPoint & CorelDraw Score: {{cp.lessonAssetIdToProgress[1741].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1741].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Workgroup Application Software for Business Teams Score: {{cp.lessonAssetIdToProgress[1745].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1745].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Web Page Design and Programming Languages: HTML, XHTML, XML, CSS & JavaScript Score: {{cp.lessonAssetIdToProgress[1749].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1749].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Using Graphics & Multimedia in Writing Projects Score: {{cp.lessonAssetIdToProgress[56418].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56418].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Multimedia Software: Working with Audio and Video Score: {{cp.lessonAssetIdToProgress[14056].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14056].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - How to Modify the Worksheet Tab in Excel Score: {{cp.lessonAssetIdToProgress[25000].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25000].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Modifying Page Setup Properties in Excel Score: {{cp.lessonAssetIdToProgress[25001].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25001].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How to Insert & Delete Columns & Rows in Excel Score: {{cp.lessonAssetIdToProgress[25002].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25002].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Workbook Themes: Applying & Changing Themes in Excel Score: {{cp.lessonAssetIdToProgress[25003].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25003].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Adjusting Column Width & Row Height in Excel Score: {{cp.lessonAssetIdToProgress[25004].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25004].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - How to Insert Watermarks in Your Excel Worksheet Score: {{cp.lessonAssetIdToProgress[25005].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25005].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - How to Insert Headers & Footers in Excel Score: {{cp.lessonAssetIdToProgress[25006].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25006].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Using Data Validation in Excel Score: {{cp.lessonAssetIdToProgress[25007].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25007].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Beginner's Guide to Using PowerPoint Score: {{cp.lessonAssetIdToProgress[18656].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18656].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Using the File and Home Menus in PowerPoint Score: {{cp.lessonAssetIdToProgress[18657].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18657].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Using the Insert and Design Menus in PowerPoint Score: {{cp.lessonAssetIdToProgress[18658].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18658].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Using the Transitions and Animations Menus in PowerPoint Score: {{cp.lessonAssetIdToProgress[18659].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18659].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Using Functions in the Slide Show Menu to Create a Powerpoint Presentation Score: {{cp.lessonAssetIdToProgress[18660].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18660].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Understanding the Purposes of the Review and View Menus in PowerPoint Score: {{cp.lessonAssetIdToProgress[18661].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18661].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Using the Drawing Tools and Format Features in PowerPoint Score: {{cp.lessonAssetIdToProgress[18662].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18662].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - How to Create a PowerPoint Presentation Using a Template Score: {{cp.lessonAssetIdToProgress[14218].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14218].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - How to Create a Blank PowerPoint Presentation Score: {{cp.lessonAssetIdToProgress[14221].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14221].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How to Import Text Files into your PowerPoint Presentation Score: {{cp.lessonAssetIdToProgress[14220].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14220].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Understanding PowerPoint Slide Masters and Layouts Score: {{cp.lessonAssetIdToProgress[20366].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20366].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Formatting Your PowerPoint Presentation Using Slide Masters and Layouts Score: {{cp.lessonAssetIdToProgress[14219].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14219].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Introduction to Themes and Backgrounds in Powerpoint Score: {{cp.lessonAssetIdToProgress[20367].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20367].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - How to Modify Your PowerPoint Presentation's Theme and Background Score: {{cp.lessonAssetIdToProgress[14208].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14208].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - How to Add and Customize Headers and Footers in Powerpoint Score: {{cp.lessonAssetIdToProgress[20368].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20368].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - How to Add and Format Slide Numbers, Headers and Footers in PowerPoint Score: {{cp.lessonAssetIdToProgress[14209].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14209].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - How to Change Page Setup and Grayscale Options Score: {{cp.lessonAssetIdToProgress[14210].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14210].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - How to Use Views to Navigate Your PowerPoint Presentation Score: {{cp.lessonAssetIdToProgress[14211].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14211].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Understanding Slide Orientation in PowerPoint Score: {{cp.lessonAssetIdToProgress[20369].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20369].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Layout & Design of Technical Documents Score: {{cp.lessonAssetIdToProgress[30941].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[30941].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Organization in Technical Documents Score: {{cp.lessonAssetIdToProgress[29554].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[29554].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Technical Instructions: Purpose, Content & Structure Score: {{cp.lessonAssetIdToProgress[56287].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56287].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Purpose, Content & Structure of Manuals Score: {{cp.lessonAssetIdToProgress[56294].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56294].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Purpose, Content & Structure of Proposals Score: {{cp.lessonAssetIdToProgress[56301].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56301].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Standard Operating Procedure (SOP): Purpose, Content & Structure Score: {{cp.lessonAssetIdToProgress[56298].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56298].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Components of a Business Letter Score: {{cp.lessonAssetIdToProgress[56277].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56277].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Purpose, Content & Structure of Emails Score: {{cp.lessonAssetIdToProgress[56279].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56279].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Purpose, Content & Structure of Memos Score: {{cp.lessonAssetIdToProgress[56280].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56280].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Basic Components of Document Design: Trends & Examples Score: {{cp.lessonAssetIdToProgress[168887].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168887].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Using Visuals to Present Data: Textual Graphics vs. Visual Graphics Score: {{cp.lessonAssetIdToProgress[21856].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21856].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Font: Styles & Types Score: {{cp.lessonAssetIdToProgress[3491].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3491].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Document Reproduction: Definition & Methods Score: {{cp.lessonAssetIdToProgress[168889].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168889].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Comparing Informal & Formal Technical Reports Score: {{cp.lessonAssetIdToProgress[56253].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56253].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - How to Write Progress Reports: Purpose, Structure & Content Score: {{cp.lessonAssetIdToProgress[56261].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56261].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How to Write Research & Laboratory Reports: Purpose, Structure & Content Score: {{cp.lessonAssetIdToProgress[56262].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56262].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - How to Write Incident Reports: Purpose, Structure & Content Score: {{cp.lessonAssetIdToProgress[56263].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56263].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - How to Write Recommendation Reports: Purpose, Structure & Content Score: {{cp.lessonAssetIdToProgress[56268].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56268].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - How to Write Feasibility Reports: Purpose, Structure & Content Score: {{cp.lessonAssetIdToProgress[56269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56269].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - How to Write Evaluation Reports: Purpose, Structure & Content Score: {{cp.lessonAssetIdToProgress[56270].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56270].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - What is Database Management? - How Databases Help Organizations Score: {{cp.lessonAssetIdToProgress[8620].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8620].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Database Concepts and Structures: The Elements That Make Up a Database Score: {{cp.lessonAssetIdToProgress[8621].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8621].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What is a Database Management System? - Purpose and Function Score: {{cp.lessonAssetIdToProgress[8622].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8622].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Models of Database Management Systems (DBMS) Score: {{cp.lessonAssetIdToProgress[8623].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8623].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - What is a Relational Database? - Elements, Design & Advantages Score: {{cp.lessonAssetIdToProgress[8624].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8624].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Types of Data: Text, Numbers & Multimedia Score: {{cp.lessonAssetIdToProgress[8625].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8625].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Structured Query Language: Manipulating Databases Using SQL Score: {{cp.lessonAssetIdToProgress[8626].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8626].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Data Warehousing and Data Mining: Information for Business Intelligence Score: {{cp.lessonAssetIdToProgress[8627].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8627].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Database Administration and Security: Definition and Purpose Score: {{cp.lessonAssetIdToProgress[9269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9269].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Cloud Computing and Databases: Technology to Improve Database Management Score: {{cp.lessonAssetIdToProgress[9270].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9270].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Why Communication Matters in the Workplace Score: {{cp.lessonAssetIdToProgress[18907].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18907].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Elements of Effective Communication in the Workplace Score: {{cp.lessonAssetIdToProgress[18910].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18910].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Communication Process Score: {{cp.lessonAssetIdToProgress[2124].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2124].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Organizational Communication Score: {{cp.lessonAssetIdToProgress[2126].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2126].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Communication Skills Needed in a Knowledge Economy Score: {{cp.lessonAssetIdToProgress[18908].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18908].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Communicating in Team-Based Organizations Score: {{cp.lessonAssetIdToProgress[18911].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18911].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Barriers to Effective Communication: Definition & Examples Score: {{cp.lessonAssetIdToProgress[7765].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7765].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Listening Effectively in Groups: Critical, Selective, Active & Empathetic Listening Score: {{cp.lessonAssetIdToProgress[20900].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20900].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Ineffective Group Communication in Groups Score: {{cp.lessonAssetIdToProgress[20906].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20906].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Barriers to Effective Listening in Groups Score: {{cp.lessonAssetIdToProgress[20901].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20901].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Formal Communication Networks vs. the Grapevine: Definition & Contrast Score: {{cp.lessonAssetIdToProgress[7762].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7762].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Understanding the Nonverbal Communication of Group Members Score: {{cp.lessonAssetIdToProgress[20902].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20902].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Technologies for Group Communication and Collaboration: Groupware, Teleconferencing & Virtual Worlds Score: {{cp.lessonAssetIdToProgress[20904].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20904].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Skills & Activities for Effective Group Communication Score: {{cp.lessonAssetIdToProgress[56969].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56969].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Connecting With Your Audience Through Writing Score: {{cp.lessonAssetIdToProgress[21303].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21303].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Understanding the Tone and Voice of Your Message Score: {{cp.lessonAssetIdToProgress[21304].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21304].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Selecting the Best Words for Your Message Score: {{cp.lessonAssetIdToProgress[21305].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21305].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Using Nondiscriminatory Language in Business Communication Score: {{cp.lessonAssetIdToProgress[21306].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21306].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Using Active Verbs and Active Voice in Business Communication Score: {{cp.lessonAssetIdToProgress[21307].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21307].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Writing Effective Sentences for Business Communication Score: {{cp.lessonAssetIdToProgress[21308].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21308].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Crafting Strong and Coherent Paragraphs in Business Communication Score: {{cp.lessonAssetIdToProgress[21309].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21309].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Structuring and Organizing Your Message Score: {{cp.lessonAssetIdToProgress[21310].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21310].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Visual Design of Your Message: Consistency, Balance, Restraint & Detail Score: {{cp.lessonAssetIdToProgress[21311].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21311].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Capitalization Rules in Writing Score: {{cp.lessonAssetIdToProgress[10917].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10917].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Punctuation: Using Colons, Semicolons & Periods Score: {{cp.lessonAssetIdToProgress[1309].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1309].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Commas: Correct Usage & Basic Rules Score: {{cp.lessonAssetIdToProgress[2746].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2746].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Comma Usage: Avoid Confusion in Clauses & Contrasting Sentence Parts Score: {{cp.lessonAssetIdToProgress[2985].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2985].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Commonly Confused Words in English Score: {{cp.lessonAssetIdToProgress[10916].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10916].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Question Mark: Definition & Use Score: {{cp.lessonAssetIdToProgress[3699].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3699].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Exclamation Mark: Use & Meaning Score: {{cp.lessonAssetIdToProgress[3700].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3700].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Apostrophe: Use & Examples Score: {{cp.lessonAssetIdToProgress[5974].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5974].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Parentheses and Dashes: Correct Usage Score: {{cp.lessonAssetIdToProgress[18729].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18729].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Using Hyphens, Brackets, Ellipses & Quotation Marks Score: {{cp.lessonAssetIdToProgress[31418].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[31418].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Spelling: Words That Sound Alike (Homonyms & Homophones) Score: {{cp.lessonAssetIdToProgress[11093].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[11093].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Sentence Clarity: How to Write Clear Sentences Score: {{cp.lessonAssetIdToProgress[1320].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1320].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Exclamatory Sentence: Definition & Examples Score: {{cp.lessonAssetIdToProgress[22343].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22343].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Declarative Sentence: Definition & Examples Score: {{cp.lessonAssetIdToProgress[51297].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[51297].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Interrogative Sentence: Definition & Examples Score: {{cp.lessonAssetIdToProgress[51298].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[51298].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Imperative Sentence: Definition & Examples Score: {{cp.lessonAssetIdToProgress[51299].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[51299].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Types of Sentences: Simple, Compound & Complex Score: {{cp.lessonAssetIdToProgress[38005].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38005].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Compound-Complex Sentence: Definition & Examples Score: {{cp.lessonAssetIdToProgress[3691].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3691].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Parts of a Sentence: Subject, Predicate, Object & Clauses Score: {{cp.lessonAssetIdToProgress[38006].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38006].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - How to Identify the Subject of a Sentence Score: {{cp.lessonAssetIdToProgress[1312].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1312].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - What are Predicates? - Definition and Examples Score: {{cp.lessonAssetIdToProgress[6430].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6430].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Compound Predicate: Definition & Examples Score: {{cp.lessonAssetIdToProgress[51300].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[51300].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Sentence Fragments, Comma Splices and Run-on Sentences Score: {{cp.lessonAssetIdToProgress[1308].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1308].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Varied Sentence Structure in Writing Score: {{cp.lessonAssetIdToProgress[31453].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[31453].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Parallelism: How to Write and Identify Parallel Sentences Score: {{cp.lessonAssetIdToProgress[1310].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1310].bestScoreQuestions}}  Take Quiz Optional
Lesson 14 - What Are Misplaced Modifiers and Dangling Modifiers? Score: {{cp.lessonAssetIdToProgress[1315].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1315].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - What Is Human Capital? - Importance to An Organization Score: {{cp.lessonAssetIdToProgress[18573].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18573].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Human Resource Management: Definition, Objectives & Responsibilities Score: {{cp.lessonAssetIdToProgress[18571].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18571].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - History of HRM: Craft System & Human Relations Movement Score: {{cp.lessonAssetIdToProgress[18572].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18572].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Internal Structure of an HR Department Score: {{cp.lessonAssetIdToProgress[18574].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18574].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - External Factors Impacting HRM Score: {{cp.lessonAssetIdToProgress[18575].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18575].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Human Resource Management vs. Personnel Management Score: {{cp.lessonAssetIdToProgress[18577].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18577].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Aligning HRM and Organizational Strategy Score: {{cp.lessonAssetIdToProgress[18576].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18576].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Managing Human Resources in Small & Entrepreneurial Firms Score: {{cp.lessonAssetIdToProgress[59833].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[59833].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Determining Pay & Payroll Options in Small & Entrepreneurial Firms Score: {{cp.lessonAssetIdToProgress[191741].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[191741].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - The Importance of Job Specifications, Job Descriptions, and Position Descriptions Score: {{cp.lessonAssetIdToProgress[19924].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19924].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Four Methods of Job Evaluation: Ranking, Classification, Point & Factor Comparison Score: {{cp.lessonAssetIdToProgress[19925].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19925].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Human Resource Management: Hiring and Staffing Score: {{cp.lessonAssetIdToProgress[2138].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2138].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Hiring Process: How Human Resource Managers Recruit and Hire Employees Score: {{cp.lessonAssetIdToProgress[2139].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2139].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Common Staffing Selection Methods: Definitions, Interview Types, Pros & Cons Score: {{cp.lessonAssetIdToProgress[19561].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19561].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - What Is Employee Turnover? - Definition, Cost & Reasons Score: {{cp.lessonAssetIdToProgress[4989].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4989].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Common Compensation Systems: Salary, Hourly, Contractor, Pay-For-Performance Score: {{cp.lessonAssetIdToProgress[18748].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18748].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Compensation Equity: Definition & Importance Score: {{cp.lessonAssetIdToProgress[18749].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18749].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Mandatory vs. Voluntary Benefits: Definition & Examples Score: {{cp.lessonAssetIdToProgress[18750].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18750].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Retirement Compensation Systems: 401(k) and Pensions Score: {{cp.lessonAssetIdToProgress[18751].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18751].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Incentive Compensation Plans: Merit Pay, Piece Rates, Commissions, Bonuses & Skills-Based Score: {{cp.lessonAssetIdToProgress[18752].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18752].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Organizational Incentive Programs: Profit Sharing, Gain Sharing, and Employee Stock Ownership Score: {{cp.lessonAssetIdToProgress[18753].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18753].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - New Hire Orientation: Importance of Training Design & Content Score: {{cp.lessonAssetIdToProgress[20144].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20144].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Methods for Training Employees: Mentoring, On-The-Job & Job Rotation Score: {{cp.lessonAssetIdToProgress[3180].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3180].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What Is Management by Objective? - Defining the MBO Process Score: {{cp.lessonAssetIdToProgress[10192].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10192].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Career Stages: Establishment, Advancement, Maintenance & Withdrawal Score: {{cp.lessonAssetIdToProgress[9189].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9189].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - What Is Career Management and Development? - Definition and Purpose Score: {{cp.lessonAssetIdToProgress[9186].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9186].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Types of Performance Appraisal: Trait, Behavioral & Results Score: {{cp.lessonAssetIdToProgress[19271].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19271].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Common Methods of Employee Discipline: 'Hot Stove' and Progressive Discipline Score: {{cp.lessonAssetIdToProgress[20146].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20146].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Employee Rights: Employment-At-Will Doctrine & Exceptions Score: {{cp.lessonAssetIdToProgress[17097].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17097].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Employee Rights: Privacy & Safety Score: {{cp.lessonAssetIdToProgress[17098].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17098].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Ethical Issues in HR: Definition & Importance Score: {{cp.lessonAssetIdToProgress[18578].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18578].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Equal Employment Opportunity: Title VII Law & Regulations Score: {{cp.lessonAssetIdToProgress[17100].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17100].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Equal Employment Opportunity: ADA Law & Regulations Score: {{cp.lessonAssetIdToProgress[15582].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15582].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Equal Employment Opportunity: ADEA Law & Regulations Score: {{cp.lessonAssetIdToProgress[15583].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15583].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Affirmative Action: Definition and Effects on Diversity in the Workplace Score: {{cp.lessonAssetIdToProgress[8277].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8277].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Health and Safety Regulations: OSHA Score: {{cp.lessonAssetIdToProgress[17102].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17102].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Labor Relations & Unions: NLRA, Taft-Hartley & the Civil Service Reform Act Score: {{cp.lessonAssetIdToProgress[17103].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17103].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Importance of the Collective Bargaining Process Score: {{cp.lessonAssetIdToProgress[17853].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17853].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - What Are Financial Statements? - Definition, Purpose & Importance Score: {{cp.lessonAssetIdToProgress[9170].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9170].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What Is an Income Statement? - Purpose, Components & Format Score: {{cp.lessonAssetIdToProgress[9172].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9172].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Balance Sheet: Purpose, Components & Format Score: {{cp.lessonAssetIdToProgress[9171].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9171].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Statement of Cash Flows: Purpose, Format & Examples Score: {{cp.lessonAssetIdToProgress[9173].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9173].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - The Purpose of Notes on Financial Statements Score: {{cp.lessonAssetIdToProgress[9174].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9174].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Preparing the Basic Income Statement and Statement of Retained Earnings Score: {{cp.lessonAssetIdToProgress[9175].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9175].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - How to Prepare the Basic Balance Sheet and Statement of Cash Flows Score: {{cp.lessonAssetIdToProgress[12521].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[12521].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - External Audits of Financial Statements Score: {{cp.lessonAssetIdToProgress[9176].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9176].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - The Fundamental Principles of Accounting Score: {{cp.lessonAssetIdToProgress[9177].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9177].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Financial Statement Analysis: Definition, Purpose, Elements & Examples Score: {{cp.lessonAssetIdToProgress[39379].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[39379].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Standards for Comparison in Financial Statement Analysis Score: {{cp.lessonAssetIdToProgress[54019].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54019].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Applying Horizontal Analysis Methods Score: {{cp.lessonAssetIdToProgress[54020].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54020].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Applying Vertical Analysis Methods Score: {{cp.lessonAssetIdToProgress[54021].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54021].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Defining and Applying Financial Ratio Analysis Score: {{cp.lessonAssetIdToProgress[54022].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54022].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Commonly Used Financial Ratios Score: {{cp.lessonAssetIdToProgress[54023].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54023].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Efficiency Ratios: Types & Formula Score: {{cp.lessonAssetIdToProgress[54024].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54024].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Leverage Ratios: Types & Formula Score: {{cp.lessonAssetIdToProgress[54025].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54025].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Issues with Financial Statement Analysis Score: {{cp.lessonAssetIdToProgress[54026].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54026].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Management in Organizations: Top, Middle & Low-Level Managers Score: {{cp.lessonAssetIdToProgress[2031].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2031].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Management Roles and Principles Score: {{cp.lessonAssetIdToProgress[14573].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14573].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Four Functions of Management: Planning, Organizing, Leading & Controlling Score: {{cp.lessonAssetIdToProgress[2034].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2034].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Leading as a Function of Management Score: {{cp.lessonAssetIdToProgress[2090].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2090].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Supervisory Skills: Types and Importance Score: {{cp.lessonAssetIdToProgress[14574].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14574].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Managerial Skills: How Good Managers Promote Productivity Score: {{cp.lessonAssetIdToProgress[2032].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2032].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Elements of Effective Meeting Management Score: {{cp.lessonAssetIdToProgress[38785].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38785].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Preparing, Conducting, and Contributing to Productive Meetings Score: {{cp.lessonAssetIdToProgress[20903].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20903].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Ethical Decision Making Score: {{cp.lessonAssetIdToProgress[14575].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14575].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Managerial Communication Score: {{cp.lessonAssetIdToProgress[2123].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2123].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Leadership Communication: Importance & Styles Score: {{cp.lessonAssetIdToProgress[69166].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[69166].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Delegation Within Teams: Process & Advantages Score: {{cp.lessonAssetIdToProgress[56248].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56248].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Interpersonal Communication: Definition, Characteristics & Types Score: {{cp.lessonAssetIdToProgress[54211].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54211].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Channel of Communication: Types & Definition Score: {{cp.lessonAssetIdToProgress[7220].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7220].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - The Importance of Context in Communication Score: {{cp.lessonAssetIdToProgress[54212].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54212].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Ethics in Interpersonal Communication Score: {{cp.lessonAssetIdToProgress[54213].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54213].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Competence in Interpersonal Communication Score: {{cp.lessonAssetIdToProgress[54214].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54214].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Principles of Interpersonal Communication Score: {{cp.lessonAssetIdToProgress[168937].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168937].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Comparing Symmetrical & Complementary Interpersonal Communication