- Course type: Self-paced
- Available Lessons: 12
- Average Lesson Length: 8 min
Eligible for Certificate: Yes
Certificates show that you have completed the course. They do not provide credit.
Watch a preview:chapter 1 / lesson 1What is Customer Satisfaction? - Definition & Examples
Course SummaryCustomer satisfaction is a key driver for success for many companies. This course offers short video and text lessons your employees can use to closely examine the importance of customer satisfaction, as well as how it can be measured and interpreted.
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