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Business 209: Mentoring & Leadership Development in the Workplace

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Course Summary

Business 209: Mentoring & Leadership Development in the Workplace has been evaluated and recommended for 3 semester hours and may be transferred to over 2,000 colleges and universities. The course offers you a quick way to save time and money on your degree, and you'll learn from expert instructors who simplify important leadership concepts.
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15 chapters in Business 209: Mentoring & Leadership Development in the Workplace

Ch 1. Introduction to Mentoring {{cp.topicAssetIdToProgress[374609].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - History of Mentoring Score: {{cp.lessonAssetIdToProgress[374611].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374611].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What Is a Mentor in Business? - Definition & Concept Score: {{cp.lessonAssetIdToProgress[7869].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7869].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What Is a Mentee? - Responsibilities & Benefits Score: {{cp.lessonAssetIdToProgress[7873].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7873].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Difference Between Mentoring & Coaching Score: {{cp.lessonAssetIdToProgress[374613].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374613].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Formal & Informal Mentoring: Definition & Differences Score: {{cp.lessonAssetIdToProgress[374615].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374615].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Mentoring Styles: Types & Appropriate Use Score: {{cp.lessonAssetIdToProgress[374617].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374617].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Benefits of Mentorship for Young People Score: {{cp.lessonAssetIdToProgress[374619].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374619].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Mentoring in the Workplace: Types & Skills Score: {{cp.lessonAssetIdToProgress[58745].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58745].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - The Advantages of Mentoring in the Workplace Score: {{cp.lessonAssetIdToProgress[58743].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58743].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Roles & Responsibilities of Mentors & Mentees Score: {{cp.lessonAssetIdToProgress[58749].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58749].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Mentor Roles: Counselor, Coach & Advisor Score: {{cp.lessonAssetIdToProgress[374623].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374623].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Professional Responsibilities of Mentors Score: {{cp.lessonAssetIdToProgress[374625].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374625].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Successful Mentors: Personal Characteristics & Traits Score: {{cp.lessonAssetIdToProgress[374627].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374627].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Mentee Responsibilities in Mentoring Relationships Score: {{cp.lessonAssetIdToProgress[374629].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374629].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - How to Build Confidence as a Mentor Score: {{cp.lessonAssetIdToProgress[374631].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374631].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Importance of Mentor Attunement Score: {{cp.lessonAssetIdToProgress[374633].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374633].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Decision Making & Planning for Mentors & Mentees Score: {{cp.lessonAssetIdToProgress[374635].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374635].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Business Mentoring Models Score: {{cp.lessonAssetIdToProgress[374651].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374651].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - How to Design a Successful Mentoring Program Score: {{cp.lessonAssetIdToProgress[58744].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58744].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Mentor Program Planning Score: {{cp.lessonAssetIdToProgress[374653].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374653].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Characteristics of Mentoring Program Recruiting Score: {{cp.lessonAssetIdToProgress[374655].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374655].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Approaches to Matching Mentors & Mentees Score: {{cp.lessonAssetIdToProgress[374657].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374657].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Mentoring: Ethical Considerations Score: {{cp.lessonAssetIdToProgress[374659].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374659].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Methods to Prevent the Failure of a Mentoring Program Score: {{cp.lessonAssetIdToProgress[374661].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374661].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Mentoring Programs: Monitoring & Program Evaluation Score: {{cp.lessonAssetIdToProgress[374663].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374663].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - The Role of Diversity & the Impact of Stereotypes in Mentoring Score: {{cp.lessonAssetIdToProgress[374679].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374679].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Impact of Stereotyping on Mentoring Relationships Score: {{cp.lessonAssetIdToProgress[374681].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374681].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Cross-Cultural Communication: Definition, Strategies & Examples Score: {{cp.lessonAssetIdToProgress[7764].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7764].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Communicating in a Diverse Work Environment: Opportunities & Challenges Score: {{cp.lessonAssetIdToProgress[22965].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22965].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Occupational Experiences & Work Development of Women Score: {{cp.lessonAssetIdToProgress[19552].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19552].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Occupational Experiences & Development of Minority Workers Score: {{cp.lessonAssetIdToProgress[19553].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19553].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - How to Find and Relate to a Career Mentor Score: {{cp.lessonAssetIdToProgress[18925].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18925].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Defining Expectations in Mentoring Relationships Score: {{cp.lessonAssetIdToProgress[374685].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374685].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Importance of Creating Boundaries in the Workplace Score: {{cp.lessonAssetIdToProgress[58072].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58072].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Confidentiality in Mentoring Score: {{cp.lessonAssetIdToProgress[374687].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374687].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - The Elements of Trust & Their Significance to Relationships Score: {{cp.lessonAssetIdToProgress[18939].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18939].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Managing an Effective Mentoring Relationship Score: {{cp.lessonAssetIdToProgress[58747].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58747].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Activities for Mentors & Mentees: Types & Benefits Score: {{cp.lessonAssetIdToProgress[374689].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374689].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Repairing Damaged Mentoring Relationships Score: {{cp.lessonAssetIdToProgress[374691].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374691].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Upward Communication: Definition, Advantages, Disadvantages & Examples Score: {{cp.lessonAssetIdToProgress[7565].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7565].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Downward Communication: Definition, Advantages & Disadvantages Score: {{cp.lessonAssetIdToProgress[7500].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7500].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Horizontal Communication: Definition, Advantages, Disadvantages & Examples Score: {{cp.lessonAssetIdToProgress[7471].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7471].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Mentoring & Networking Relationships & Interpersonal Communication in the Workplace Score: {{cp.lessonAssetIdToProgress[54281].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54281].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Communication in Mentoring Relationships Score: {{cp.lessonAssetIdToProgress[374697].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[374697].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Being a Self-Aware and Adaptive Communicator Score: {{cp.lessonAssetIdToProgress[22966].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22966].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Being an Empathetic Communicator Score: {{cp.lessonAssetIdToProgress[22967].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22967].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Improving Communication Skills: Self-Disclosure, Listening & Non-Verbal Communication Score: {{cp.lessonAssetIdToProgress[18937].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18937].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Strategies for Avoiding Issues in Verbal Messages Score: {{cp.lessonAssetIdToProgress[54229].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54229].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Understanding Conversational Problems Score: {{cp.lessonAssetIdToProgress[54238].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54238].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Positive Feedback: Definition & Examples Score: {{cp.lessonAssetIdToProgress[56946].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56946].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Giving and Responding to Constructive Feedback Score: {{cp.lessonAssetIdToProgress[21703].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21703].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Inquiry & Communication as the Foundation of Learning Score: {{cp.lessonAssetIdToProgress[61825].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[61825].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - What Is Servant Leadership? - Definition, Characteristics & Examples Score: {{cp.lessonAssetIdToProgress[7439].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7439].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What is New Leadership Theory? Score: {{cp.lessonAssetIdToProgress[78541].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78541].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Importance of Strong Communication Skills for Leaders Score: {{cp.lessonAssetIdToProgress[56329].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56329].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Using Emotional Intelligence in Leadership Score: {{cp.lessonAssetIdToProgress[10190].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10190].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Types of Problem Solving Methods in Management and Supervision Score: {{cp.lessonAssetIdToProgress[14579].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14579].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Motivating Employees in the Workplace: Methods & Importance Score: {{cp.lessonAssetIdToProgress[7445].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7445].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Cooperative Learning Activities for Adults
Course Progress Best Score
Lesson 1 - What is Job Satisfaction: Definition, Causes and Factors Score: {{cp.lessonAssetIdToProgress[6994].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6994].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Job Dissatisfaction: Causes, Reasons and Employee Responses Score: {{cp.lessonAssetIdToProgress[6995].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6995].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Workplace Satisfaction Issues: Problems & Solutions Score: {{cp.lessonAssetIdToProgress[18050].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18050].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Types of Opportunities to Grow in Your Career Score: {{cp.lessonAssetIdToProgress[18946].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18946].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Career Stages: Establishment, Advancement, Maintenance & Withdrawal Score: {{cp.lessonAssetIdToProgress[9189].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9189].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Super's Stages of Occupational Development: Definition & Examples Score: {{cp.lessonAssetIdToProgress[19024].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19024].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Changing Occupations: Causes & Worker Retraining Score: {{cp.lessonAssetIdToProgress[19027].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19027].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - How to Build Self-Confidence Score: {{cp.lessonAssetIdToProgress[214613].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[214613].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Self-Management Skills for the Workplace Score: {{cp.lessonAssetIdToProgress[155943].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[155943].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Stress Management: Individual and Organizational Techniques & Methods Score: {{cp.lessonAssetIdToProgress[6986].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6986].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - What is Time Management? - Definition, Examples & Studies Score: {{cp.lessonAssetIdToProgress[6126].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6126].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Adaptability in the Workplace: Strategies & Importance Score: {{cp.lessonAssetIdToProgress[155965].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[155965].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - What Is Collaboration in the Workplace? - Definition, Benefits & Examples Score: {{cp.lessonAssetIdToProgress[7521].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7521].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Teamwork Skills in the Workplace: Definition & Examples Score: {{cp.lessonAssetIdToProgress[7453].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7453].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - What Is Conflict Resolution in the Workplace? - Skills, Techniques & Methods Score: {{cp.lessonAssetIdToProgress[7458].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7458].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Navigating Office Politics: Strategies & Explanation Score: {{cp.lessonAssetIdToProgress[155947].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[155947].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Goals & Strategies for Business Networking Score: {{cp.lessonAssetIdToProgress[47364].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[47364].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Networking for Career Success: How to Make Professional Contacts Score: {{cp.lessonAssetIdToProgress[18959].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18959].bestScoreQuestions}}  Take Quiz Optional
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