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PHR Certification Exam Study Guide - Professional in Human Resources

Course Summary

Use this extensive study guide as a means to review various human resource practices and techniques that you could expect to be tested on if you are seeking certification within this field. Short but thorough text and video lessons cover all of the topics you would encounter when taking the Professional in Human Resource (PHR) exam.
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19 Chapters in PHR Certification Exam Study Guide - Professional in Human Resources

19 chapters in PHR Certification Exam Study Guide - Professional in Human Resources

Ch 1. Role & Structure of Human Resources Management {{cp.topicAssetIdToProgress[223467].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Human Resource Management: Definition, Objectives & Responsibilities Score: {{cp.lessonAssetIdToProgress[18571].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18571].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Internal Structure of an HR Department Score: {{cp.lessonAssetIdToProgress[18574].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18574].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - External Factors Impacting HRM Score: {{cp.lessonAssetIdToProgress[18575].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18575].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Aligning HRM and Organizational Strategy Score: {{cp.lessonAssetIdToProgress[18576].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18576].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Role of HR in Social & Environmental Responsibility Score: {{cp.lessonAssetIdToProgress[72739].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72739].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - The Role of HR in Organizational Branding Score: {{cp.lessonAssetIdToProgress[72263].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72263].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Developing & Maintaining an HR Budget Score: {{cp.lessonAssetIdToProgress[72742].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72742].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Human Resource Policies & Procedures Score: {{cp.lessonAssetIdToProgress[65262].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65262].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Establishing & Communicating Human Resource Policies Score: {{cp.lessonAssetIdToProgress[72273].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72273].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Human Resource Management: Hiring and Staffing Score: {{cp.lessonAssetIdToProgress[2138].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2138].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Deterring Business Crime: RICO, False Claims Act, & Sarbanes-Oxley Act Score: {{cp.lessonAssetIdToProgress[13283].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13283].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Ethical Issues in HR: Definition & Importance Score: {{cp.lessonAssetIdToProgress[18578].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18578].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Employee Rights: Privacy & Safety Score: {{cp.lessonAssetIdToProgress[17098].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17098].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Ensuring Privacy in the Harassment Complaint Process Score: {{cp.lessonAssetIdToProgress[48971].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[48971].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - The Hiring Process: How Human Resource Managers Recruit and Hire Employees Score: {{cp.lessonAssetIdToProgress[2139].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2139].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Importance of Job Specifications, Job Descriptions, and Position Descriptions Score: {{cp.lessonAssetIdToProgress[19924].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19924].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Candidate Selection Tools & Methods: Testing & Screening Score: {{cp.lessonAssetIdToProgress[161779].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[161779].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Job Interviews: Types & Common Questions Score: {{cp.lessonAssetIdToProgress[7874].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7874].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Job Candidate Selection Procedures & Events Score: {{cp.lessonAssetIdToProgress[161781].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[161781].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Internal Recruitment: Definition, Methods & Process Score: {{cp.lessonAssetIdToProgress[7881].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7881].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - External Recruitment: Advantages, Disadvantages & Methods Score: {{cp.lessonAssetIdToProgress[7884].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7884].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Compensation & Benefits: Effects on Recruitment & Retention Score: {{cp.lessonAssetIdToProgress[161777].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[161777].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Role of HR in Post-Offer Employment Activities Score: {{cp.lessonAssetIdToProgress[223473].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[223473].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - New Hire Orientation: Importance of Training Design & Content Score: {{cp.lessonAssetIdToProgress[20144].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20144].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Employee HR Forms: Maintenance & Processing Score: {{cp.lessonAssetIdToProgress[72261].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72261].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Outsourcing Human Resources: Pros & Cons Score: {{cp.lessonAssetIdToProgress[74063].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[74063].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Abiding by HRM Laws Regarding Recruitment & Selection Score: {{cp.lessonAssetIdToProgress[78407].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78407].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Assessing Training Needs of an Organization Score: {{cp.lessonAssetIdToProgress[3179].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3179].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What Is Employee Training? - Benefits, Effects & Importance Score: {{cp.lessonAssetIdToProgress[7518].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7518].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Types of Employee Training Programs Score: {{cp.lessonAssetIdToProgress[2141].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2141].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - What Is Career Management and Development? - Definition and Purpose Score: {{cp.lessonAssetIdToProgress[9186].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9186].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Performance Appraisals: Benefits and Challenges Score: {{cp.lessonAssetIdToProgress[19268].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19268].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Performance Management: Definition & Process Score: {{cp.lessonAssetIdToProgress[65260].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65260].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Role of HR in Meeting the Needs of Employees Score: {{cp.lessonAssetIdToProgress[161789].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[161789].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - HR Coaching: Effectively Managing Organizational Talent Score: {{cp.lessonAssetIdToProgress[161791].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[161791].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Adult Learning: Importance, Concepts & Methods Score: {{cp.lessonAssetIdToProgress[72745].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72745].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Training & Learning Methods for Adults Score: {{cp.lessonAssetIdToProgress[72296].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72296].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - What Is Organizational Development? - Executing Organizational Change Score: {{cp.lessonAssetIdToProgress[10294].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10294].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Organizational Commitment: Definition, Theory & Types Score: {{cp.lessonAssetIdToProgress[9083].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9083].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Human Relations Movement: Definition and Significance to Organizational Behavior Score: {{cp.lessonAssetIdToProgress[9741].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9741].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Classical Scientific School of Management Score: {{cp.lessonAssetIdToProgress[2038].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2038].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Frederick Taylor & Management: Maximizing Productivity & Efficiency Score: {{cp.lessonAssetIdToProgress[2039].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2039].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Contingency Theory: Definition and Significance to Organizational Behavior Score: {{cp.lessonAssetIdToProgress[9743].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9743].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Understanding Behavior: Systematic Study, Evidence-based Management & Intuition Score: {{cp.lessonAssetIdToProgress[9745].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9745].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Understanding Employee Compensation Score: {{cp.lessonAssetIdToProgress[2145].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2145].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Common Compensation Systems: Salary, Hourly, Contractor, Pay-For-Performance Score: {{cp.lessonAssetIdToProgress[18748].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18748].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Compensation & Benefits: Laws & Regulations Score: {{cp.lessonAssetIdToProgress[72287].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72287].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - ERISA Law: Explanation & Importance Score: {{cp.lessonAssetIdToProgress[15586].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15586].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - COBRA: Overview and Importance Score: {{cp.lessonAssetIdToProgress[15589].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15589].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Accounting for Employee Compensation: Payroll, Leave & Bonuses Score: {{cp.lessonAssetIdToProgress[53989].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[53989].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Incentive Compensation Plans: Merit Pay, Piece Rates, Commissions, Bonuses & Skills-Based Score: {{cp.lessonAssetIdToProgress[18752].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18752].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Organizational Incentive Programs: Profit Sharing, Gain Sharing, and Employee Stock Ownership Score: {{cp.lessonAssetIdToProgress[18753].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18753].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Mandatory vs. Voluntary Benefits: Definition & Examples Score: {{cp.lessonAssetIdToProgress[18750].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18750].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Insurance & Flexible Benefits for Employees Score: {{cp.lessonAssetIdToProgress[72291].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72291].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Retirement Compensation Systems: 401(k) and Pensions Score: {{cp.lessonAssetIdToProgress[18751].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18751].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Role of HR in Employee Support Programs Score: {{cp.lessonAssetIdToProgress[72292].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72292].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Employee Rights: Employment-At-Will Doctrine & Exceptions Score: {{cp.lessonAssetIdToProgress[17097].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17097].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Equal Employment Opportunity: Title VII Law & Regulations Score: {{cp.lessonAssetIdToProgress[17100].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17100].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Equal Employment Opportunity: Title VII Requirements for Managers & Organizations Score: {{cp.lessonAssetIdToProgress[17099].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17099].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Equal Employment Opportunity: ADA Law & Regulations Score: {{cp.lessonAssetIdToProgress[15582].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15582].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Equal Employment Opportunity: ADEA Law & Regulations Score: {{cp.lessonAssetIdToProgress[15583].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15583].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Equal Employment Opportunity: PDA & Regulations Score: {{cp.lessonAssetIdToProgress[15584].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15584].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - The Worker Adjustment and Retraining Notification (WARN) Act Score: {{cp.lessonAssetIdToProgress[17255].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17255].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Labor Relations & Unions: NLRA, Taft-Hartley & the Civil Service Reform Act Score: {{cp.lessonAssetIdToProgress[17103].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17103].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Sexual Harassment and the Hostile Work Environment Score: {{cp.lessonAssetIdToProgress[14591].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14591].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Human Resource Management (HRM): Laws & Regulations Score: {{cp.lessonAssetIdToProgress[2142].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2142].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - What Is Employee Relations? - Definition & Concept Score: {{cp.lessonAssetIdToProgress[8521].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8521].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What Is Employee Engagement? - Definition, Strategies & Examples Score: {{cp.lessonAssetIdToProgress[9085].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9085].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - New Employee Orientation: Function & Characteristics Score: {{cp.lessonAssetIdToProgress[2140].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2140].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Creating an Employee Handbook: Purposes & Guidelines Score: {{cp.lessonAssetIdToProgress[57980].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57980].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Employee Buy-In: Definition & Explanation Score: {{cp.lessonAssetIdToProgress[7213].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7213].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Major Job Attitudes: Satisfaction, Commitment, Engagement & More Score: {{cp.lessonAssetIdToProgress[6993].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6993].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Employee Motivation Programs: Incentives and Reward Systems Score: {{cp.lessonAssetIdToProgress[14590].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14590].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Absenteeism and Turnover in the Workplace: Definition & Effects Score: {{cp.lessonAssetIdToProgress[26517].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[26517].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Employee and Workplace Grievances: Definition & Types Score: {{cp.lessonAssetIdToProgress[8746].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8746].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Harassment Complaint Procedure for Employees Score: {{cp.lessonAssetIdToProgress[48970].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[48970].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - What Is Conflict Resolution in the Workplace? - Skills, Techniques & Methods Score: {{cp.lessonAssetIdToProgress[7458].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7458].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Employee Discipline in the Workplace: Procedures & Principle Score: {{cp.lessonAssetIdToProgress[4970].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4970].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Written Warnings in the Workplace: Examples & Concept Score: {{cp.lessonAssetIdToProgress[7870].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7870].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Common Methods of Employee Discipline: 'Hot Stove' and Progressive Discipline Score: {{cp.lessonAssetIdToProgress[20146].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20146].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Terminating an Employee: Process & Best Practices Score: {{cp.lessonAssetIdToProgress[2143].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2143].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Types of Termination: Attrition, Layoffs, Resignation, Retirement & RIF Score: {{cp.lessonAssetIdToProgress[19563].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19563].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Types of Internal Organizational Change: Structural, Strategic, People, and Process Score: {{cp.lessonAssetIdToProgress[2064].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2064].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Organizational Downsizing: Definition, Strategies & Business Impacts Score: {{cp.lessonAssetIdToProgress[7889].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7889].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Safe Working Conditions: Purpose & Concept Score: {{cp.lessonAssetIdToProgress[7888].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7888].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Stress Management: Individual and Organizational Techniques & Methods Score: {{cp.lessonAssetIdToProgress[6986].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6986].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Health & Wellness Programs in the Workplace Score: {{cp.lessonAssetIdToProgress[72304].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72304].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Health & Safety Regulations: Protection Requirements & Acceptable Risk Score: {{cp.lessonAssetIdToProgress[25957].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25957].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - What Is Workers' Compensation? - Laws and Purpose Score: {{cp.lessonAssetIdToProgress[10868].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10868].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Injury & Crime Reporting in the Workplace Score: {{cp.lessonAssetIdToProgress[72306].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72306].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Computer Security & Threat Prevention for Individuals & Organizations Score: {{cp.lessonAssetIdToProgress[1805].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1805].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Impact of Technology on Privacy Score: {{cp.lessonAssetIdToProgress[1801].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1801].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - What Is Needs Assessment? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[9586].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9586].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Vendor Analysis: Definition & Process Score: {{cp.lessonAssetIdToProgress[17620].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17620].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Preparing a Request for Proposal (RFP) & Soliciting Proposals Score: {{cp.lessonAssetIdToProgress[79738].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[79738].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - What Is Business Continuity Planning? - Definition & Methodology Score: {{cp.lessonAssetIdToProgress[6925].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6925].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - What Is a Business Disaster Recovery Plan? - Definition & Example Score: {{cp.lessonAssetIdToProgress[6904].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6904].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - The Strategic Management Process Score: {{cp.lessonAssetIdToProgress[2148].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2148].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - What is a SWOT Analysis? Score: {{cp.lessonAssetIdToProgress[2061].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2061].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Why Communication Matters in the Workplace Score: {{cp.lessonAssetIdToProgress[18907].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18907].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Elements of Effective Communication in the Workplace Score: {{cp.lessonAssetIdToProgress[18910].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18910].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Communication Process Score: {{cp.lessonAssetIdToProgress[2124].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2124].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Organizational Communication Score: {{cp.lessonAssetIdToProgress[2126].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2126].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Choosing Your Channel of Communication: Oral, Written, Visual & Electronic Score: {{cp.lessonAssetIdToProgress[21113].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21113].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - What Are Cultural Barriers to Communication in the Workplace? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[8503].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8503].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Human Resources: Service Delivery Tools Score: {{cp.lessonAssetIdToProgress[72757].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72757].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Human Resource Information Systems: Definition, Types & Examples Score: {{cp.lessonAssetIdToProgress[74067].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[74067].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Human Resource Information Systems: Costs & Benefits to Employees, HR and Organizations Score: {{cp.lessonAssetIdToProgress[20152].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20152].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - HR Metrics: Qualitative & Quantitative Data Score: {{cp.lessonAssetIdToProgress[72765].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72765].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Common Financial Metrics Used in Organizations Score: {{cp.lessonAssetIdToProgress[72766].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72766].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Common Operational Performance Metrics Score: {{cp.lessonAssetIdToProgress[72767].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72767].bestScoreQuestions}}  Take Quiz Optional

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Practice Final Exam
Status
PHR Certification Exam Study Guide - Professional in Human Resources
Status: Not Started
Practice Chapter Exams
Status
Ch. 1:  Role & Structure of Human Resources Management
Status: Not Started
Ch. 2:  Human Resources & Organizational Policies
Status: Not Started
Ch. 3:  Human Resources & the Hiring Process
Status: Not Started
Ch. 4:  Role of Human Resources in Employee Development
Status: Not Started
Ch. 5:  Organizational Development Theories
Status: Not Started
Ch. 6:  Role of Human Resources in Compensation & Benefits
Status: Not Started
Ch. 7:  Employee Rights & Employment Law
Status: Not Started
Ch. 8:  Employee Workplace Relations
Status: Not Started
Ch. 9:  Employee Discipline & Termination
Status: Not Started
Ch. 10:  Employee Feedback
Status: Not Started
Ch. 11:  Role of Human Resources in Labor Relations
Status: Not Started
Ch. 12:  Workplace Safety & Risk Management
Status: Not Started
Ch. 13:  Business Assessment & Analysis
Status: Not Started
Ch. 14:  Role of HR in Change Management
Status: Not Started
Ch. 15:  Organizational Structure in the Workplace
Status: Not Started
Ch. 16:  Workplace Diversity
Status: Not Started
Ch. 17:  Workplace Communication Techniques
Status: Not Started
Ch. 18:  Business Records Management
Status: Not Started
Ch. 19:  Human Resources Technology & Metrics
Status: Not Started
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