Login
Copyright

Retail Management Training

Course Summary

This course is designed to train your company's employees in retail management. With fun and engaging lessons, this course covers several retail management concepts, including customer service, human resources and retail information systems.
Create An Account
To Start This Course Today
Used by over 10 million students worldwide
Create An Account
Try it free for 5 days

6 chapters in Retail Management Training

Ch 1. Retail & Customer Service {{cp.topicAssetIdToProgress[193733].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is Retail Selling? - Techniques & Process Score: {{cp.lessonAssetIdToProgress[17633].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17633].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Retailing's Role in Marketing: Definition and Dimensions Score: {{cp.lessonAssetIdToProgress[1554].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1554].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Chain Store: Definition & Overview Score: {{cp.lessonAssetIdToProgress[9559].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9559].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Non-Store Retailing: Types, Trends & Examples Score: {{cp.lessonAssetIdToProgress[14293].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14293].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Retail Organizational Structure: Management, Personnel & Training Score: {{cp.lessonAssetIdToProgress[193735].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[193735].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Employee Motivation Programs: Incentives and Reward Systems Score: {{cp.lessonAssetIdToProgress[14590].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14590].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Sales Strategies for Retail Score: {{cp.lessonAssetIdToProgress[166313].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[166313].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Retail Distribution Strategies Score: {{cp.lessonAssetIdToProgress[14294].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14294].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Multichannel Retailing: Definition, Benefits & Challenges Score: {{cp.lessonAssetIdToProgress[73624].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[73624].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - What is Customer Experience Management? Score: {{cp.lessonAssetIdToProgress[157157].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[157157].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - What is Customer Loyalty? - Definition & Retention Score: {{cp.lessonAssetIdToProgress[157227].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[157227].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Company Mission Statements: Definition & Examples Score: {{cp.lessonAssetIdToProgress[2062].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2062].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Managerial Skills: How Good Managers Promote Productivity Score: {{cp.lessonAssetIdToProgress[2032].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2032].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Four Functions of Management: Planning, Organizing, Leading & Controlling Score: {{cp.lessonAssetIdToProgress[2034].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2034].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Large Retail Store: Setup, Layout & Examples Score: {{cp.lessonAssetIdToProgress[193739].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[193739].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Various Types of Target Marketing Strategies Score: {{cp.lessonAssetIdToProgress[51022].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[51022].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Niche Strategy in Marketing: Definition & Concept Score: {{cp.lessonAssetIdToProgress[5275].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5275].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - How to Personalize Customer Service Score: {{cp.lessonAssetIdToProgress[59827].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[59827].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Business Buyers: New Buy, Modified Rebuy, Straight Rebuy Score: {{cp.lessonAssetIdToProgress[1536].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1536].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Vendor-Managed Inventory: Benefits & Drawbacks Score: {{cp.lessonAssetIdToProgress[40384].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40384].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Types of Business Meetings: Formal & Informal Score: {{cp.lessonAssetIdToProgress[57265].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57265].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - What Is Business Analysis? - Process, Methods & Example Score: {{cp.lessonAssetIdToProgress[9599].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9599].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Human Resources Planning: Advantages & Importance Score: {{cp.lessonAssetIdToProgress[74064].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[74064].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Hiring Process: How Human Resource Managers Recruit and Hire Employees Score: {{cp.lessonAssetIdToProgress[2139].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2139].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Types of Employee Training Programs Score: {{cp.lessonAssetIdToProgress[2141].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2141].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - What is Compensation Management? - Definition & Components Score: {{cp.lessonAssetIdToProgress[74071].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[74071].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Diversity Issues in the Workplace: Discrimination, Sexism, Ageism & More Score: {{cp.lessonAssetIdToProgress[14593].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14593].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Supply Chain Management in the Business, Supplier & Customer Network Score: {{cp.lessonAssetIdToProgress[1774].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1774].bestScoreQuestions}}  Take Quiz Optional

Earning College Credit

Did you know… We have over 95 college courses that prepare you to earn credit by exam that is accepted by over 2,000 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.

To learn more, visit our Earning Credit Page

Transferring credit to the school of your choice

Not sure what college you want to attend yet? Study.com has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.

Support