- Course type: Self-paced
- Available Lessons: 38
- Average Lesson Length: 8 min
Eligible for Certificate: Yes
Certificates show that you have completed the course. They do not provide credit.
Watch a preview:chapter 1 / lesson 1What is Retail Selling? - Techniques & Process
Course SummaryThis course is designed to train your company's employees in retail management. With fun and engaging lessons, this course covers several retail management concepts, including customer service, human resources and retail information systems.
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About This Course
This multi-chapter corporate training course provides a comprehensive overview of retail management. With engaging and bite-sized lessons, employees can quickly learn how business management concepts, such as human resources and customer service, can be applied to the management of large and small retail stores. The lessons come with several tools to supplement the learning process, including convenient transcripts, self-assessment quizzes and chapter exams.
How It Works
This course is designed with convenience and flexibility in mind. Busy employees can access these videos at any time through virtually any desktop, laptop, tablet or mobile device, which enables them to watch and study these lessons whenever they can.
Using the training course is simple:
- Short-yet-comprehensive video lessons cover the fundamentals of retail management by highlighting important retail terms and concepts
- Self-assessment quizzes are included to help employees retain the knowledge they've learned in each lesson
- Chapter exams help employees check their understanding of key topics as they progress through the course
- A final exam ensures that employees fully understand the most important retail management concepts
How It Helps
- Expands employee knowledge: This course helps employees understand how essential business management concepts can be applied in a retail context.
- Builds key skills: This course equips employees with the knowledge and skills needed to manage large and small retail stores.
- Develops management expertise: The course benefits employees who want to strengthen their understanding of management skills specific to retail.
After finishing the course, employees should be able to:
- Understand retail management and customer service principles
- Know how to manage large and small retail stores
- Define human resources and managerial roles
- Internalize retail store management concepts, such as inventory cost and merchandise planning
- Recognize data concepts related to retail information systems
Earning College Credit
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