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Soft Skills for IT Professionals

Course Summary

Have the IT professionals in your company complete the lessons and assessments in this course to improve their soft skills, including: critical and divergent thinking, communication, self-management and collaborative skills.
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4 chapters in Soft Skills for IT Professionals

Ch 1. Improving Soft Skills {{cp.topicAssetIdToProgress[155939].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Are Soft Skills? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[56944].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56944].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What is Critical Thinking? - Definition, Skills & Meaning Score: {{cp.lessonAssetIdToProgress[5750].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5750].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Creativity and Divergent Thinking Score: {{cp.lessonAssetIdToProgress[45].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[45].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Open Communication in the Workplace: Definition, Skills & Benefits Score: {{cp.lessonAssetIdToProgress[7572].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7572].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Interpersonal Interaction: Skills & Definition Score: {{cp.lessonAssetIdToProgress[5331].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5331].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Giving and Responding to Constructive Feedback Score: {{cp.lessonAssetIdToProgress[21703].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21703].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Positive Feedback: Definition & Examples Score: {{cp.lessonAssetIdToProgress[56946].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56946].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Teamwork Skills in the Workplace: Definition & Examples Score: {{cp.lessonAssetIdToProgress[7453].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7453].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Types of Persuasion Techniques: How to Influence People Score: {{cp.lessonAssetIdToProgress[6979].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6979].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What is Negotiation? - The Five Steps of the Negotiation Process Score: {{cp.lessonAssetIdToProgress[9497].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9497].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - What Is Conflict Resolution in the Workplace? - Skills, Techniques & Methods Score: {{cp.lessonAssetIdToProgress[7458].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7458].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Strategies for Developing Effective Presentations Score: {{cp.lessonAssetIdToProgress[58495].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58495].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Networking for Career Success: How to Make Professional Contacts Score: {{cp.lessonAssetIdToProgress[18959].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18959].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Navigating Office Politics: Strategies & Explanation Score: {{cp.lessonAssetIdToProgress[155947].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[155947].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Sales Skills in Non-Sales Environments Score: {{cp.lessonAssetIdToProgress[155949].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[155949].bestScoreQuestions}}  Take Quiz Optional

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