Developing Soft Skills in the Workplace Final Exam
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Question 11.Charles Spearman theorized that intelligence levels
Question 22.What are the three core skills involved in critical thinking?
Question 33.Which of the following is NOT a suggestion for giving constructive feedback?
Question 44.Which of the following represents two broad categories of interpersonal interactions?
Question 55.The following will help to create open communication in the workplace:
Question 66.People are more creative in an area if
Question 77.A student scored 100% on a math computation test. What type of intelligence does this exhibit?
Question 88.Which of the following is not a core teamwork skill?
Question 99.Darren notices that his employee, Janet, has seemed down lately and is having trouble completing all of her assignments on time. Darren knows that she recently lost a close family member and spends time thinking about the types of emotions that Janet must be going through right now. How is Darren approaching the situation with Janet?
Question 1010.Which of the following activities is an example of divergent thinking?
Question 1111.Subtypes of communication include:
Question 1212.What is a self-assessment?
Question 1313.In today's business world, companies are taking well-planned steps to increase what?
Question 1414.In which of the following situations would it be BEST for a leader to address the area of self-regulation with an employee?
Question 1515.Sammy is very driven on the job and has already achieved all of his sales goals for the first quarter. He also won the company award for highest monthly sales on two occasions. How is Sammy's behavior BEST described as it relates to one key aspect of emotional intelligence?
Question 1616.How should feedback be delivered?
Question 1717.Creativity is important because
Question 1818.In order to demonstrate good listening skills, which of the following would you be careful to NOT do?
Question 1919.Workplace teamwork skills...
Question 2020.Bubba listened to Sunny explain that the customers who had issues with her table requests were there during the busiest time periods. Because of this, she was unable to service all of her tables' requests in time. This is an example of which constructive feedback guideline?
Question 2121.Which aspect of emotional intelligence relates to a person's ability to recognize the situation or group that they are in and act accordingly?
Question 2222.Which of the following is NOT an example of an interpersonal interaction skill used when responding to conflict?
Question 2323._____ is when all parties feel that they have reached a desired outcome.
Question 2424.Which aspect of the human experience is emotional intelligence NOT concerned with?
Question 2525.All of the following are considered nonverbal communication except
Question 2626.The concept of Together Everyone Achieves More (TEAM) conveys what?
Question 2727.According to the video on critical thinking, what turned out to be the true relationship between colds and vitamin C?
Question 2828.What is critical thinking?
Question 2929.What is the goal of providing constructive feedback in the workplace?
Question 3030.The most significant skill required for teamwork is?
Question 3131.The benefits of open communication in the workplace include all except:
Question 3232.What is an anecdote?
Question 3333.Which of the following would NOT be an example of verbal interpersonal interactions?
Question 3434.Non-verbal interpersonal interactions involve all of the following, EXCEPT:
Developing Soft Skills in the Workplace Final Exam Instructions
Choose your answers to the questions and click 'Next' to see the next question. You can skip questions if you would like and come back
to them later with the "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will
appear. Click it to see your results. You will lose your work if you close or refresh this page. Good luck!