A non-binding agreement means:
He was a workplace and behavioral psychologist who developed equity theory in 1963.
Autocratic leaders expect their subordinates to trust that they have come to the best possible decision on their own.
A person who encourages staff participation in the decision making process is which type of leader?
Communicating expectations and measurements relating to performance standards occurs during this function of management.
When Sam, the manager of TQM Repair Shop, raises prices, which approach would work best to maintain customer satisfaction?
Frank first became interested in standardization and method studies during his time as a
A leader with a low LPC is better in:
Which type of Mach thrives in highly structured situations with direction from others?
All of the following can occur when a charismatic leader has personal motives except
Which of these power bases stems from the manager's position in the organization and the authority that lies in that position?
Was the quantitative school of management born after WWII?
A set of alternatives generally involves:
Is communication an important aspect of business?
Which of these conflict management styles works to find a solution that both parties are satisfied with without feeling a sense of sacrifice?
Which is the definition of participative leadership?
Formal organizations are
Being liked by others is the main goal of people with which of these needs?
Which of the following is not considered one of the branches of Classical Management theory
Which of the following is NOT a factor that impacts the relationship between organizational design and structure?
Which of these terms describes the idea that most people will adapt their behavior to meet an expectation?
A person expects that they will have a bad day and is rude to others, which results in them being rude back and the expectation being fulfilled. This is an example of the:
Define a subsystem.
What is the key benefit of self-directed teams?
An understanding occurs when
Which is the definition of a mob?
Which of these are not considered one of the four principles of the Pygmalion Effect?
The careful monitoring of an organization's internal environments (aspects within the company's four walls) and external environments (aspects external to the company) to look for early signs of opportunities and threats is called
Which of these answers describes how a leader becomes a leader?
implies communication through the spoken word or using your mouth.
Who is responsible for creating the Gantt chart and task and bonus system?
How is a SWOT analysis presented?
The overall objective of ISO 9000 is
Which of these is not completed as part of the organizing function?
Which of these is not considered a characteristic of cohesive groups?
This is what the transformational leader will use to control how they are viewed by their followers
Define E-business enhanced companies
The ISO 9000 audit is a:
Define Uncertainty Avoidance
Give the best defintion of 'ethics.'
What is an operational plan?
Which of these is not considered a benefit to becoming a learning organization?
Chain of command is:
The two individuals attributed with having developed the idea of transactional leadership are
Which type of Mach flourishes in face-to-face settings where there are limited rules and structure and when emotions hold little value in goal achievement?
In Kotter's change process, what is the purpose of a 'short term win'?
Which step of Kotter's model was Carl using when he monitored the acceptance of the new service and how well the organizational culture was adapting to having it on the menu of services?
What is classical management theory?
Where does planning fall in the order of managerial functions?
Which step did Lewin find to be especially important to ensure that people do not revert back to their old ways of thinking or doing prior to the implementation of the change?
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