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Business 101: Principles of Management Final Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. You will lose your work if you close or refresh this page. Good luck!

Exam Progress:

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Page 1

Question 1 1. A non-binding agreement means:

Question 2 2. He was a workplace and behavioral psychologist who developed equity theory in 1963.

Question 3 3. Autocratic leaders expect their subordinates to trust that they have come to the best possible decision on their own.

Question 4 4. A person who encourages staff participation in the decision making process is which type of leader?

Question 5 5. Communicating expectations and measurements relating to performance standards occurs during this function of management.

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Question 6 6. When Sam, the manager of TQM Repair Shop, raises prices, which approach would work best to maintain customer satisfaction?

Question 7 7. Frank first became interested in standardization and method studies during his time as a

Question 8 8. A leader with a low LPC is better in:

Question 9 9. Which type of Mach thrives in highly structured situations with direction from others?

Question 10 10. All of the following can occur when a charismatic leader has personal motives except

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Question 11 11. Which of these power bases stems from the manager's position in the organization and the authority that lies in that position?

Question 12 12. Was the quantitative school of management born after WWII?

Question 13 13. A set of alternatives generally involves:

Question 14 14. Is communication an important aspect of business?

Question 15 15. Which of these conflict management styles works to find a solution that both parties are satisfied with without feeling a sense of sacrifice?

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Question 16 16. Which is the definition of participative leadership?

Question 17 17. Formal organizations are

Question 18 18. Being liked by others is the main goal of people with which of these needs?

Question 19 19. Which of the following is not considered one of the branches of Classical Management theory

Question 20 20. Which of the following is NOT a factor that impacts the relationship between organizational design and structure?

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Question 21 21. Which of these terms describes the idea that most people will adapt their behavior to meet an expectation?

Question 22 22. A person expects that they will have a bad day and is rude to others, which results in them being rude back and the expectation being fulfilled. This is an example of the:

Question 23 23. Define a subsystem.

Question 24 24. What is the key benefit of self-directed teams?

Question 25 25. An understanding occurs when

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Question 26 26. Which is the definition of a mob?

Question 27 27. Which of these are not considered one of the four principles of the Pygmalion Effect?

Question 28 28. The careful monitoring of an organization's internal environments (aspects within the company's four walls) and external environments (aspects external to the company) to look for early signs of opportunities and threats is called

Question 29 29. Which of these answers describes how a leader becomes a leader?

Question 30 30. implies communication through the spoken word or using your mouth.

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Question 31 31. Who is responsible for creating the Gantt chart and task and bonus system?

Question 32 32. How is a SWOT analysis presented?

Question 33 33. The overall objective of ISO 9000 is

Question 34 34. Which of these is not completed as part of the organizing function?

Question 35 35. Which of these is not considered a characteristic of cohesive groups?

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Question 36 36. This is what the transformational leader will use to control how they are viewed by their followers

Question 37 37. Define E-business enhanced companies

Question 38 38. The ISO 9000 audit is a:

Question 39 39. Define Uncertainty Avoidance

Question 40 40. Give the best defintion of 'ethics.'

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Question 41 41. What is an operational plan?

Question 42 42. Which of these is not considered a benefit to becoming a learning organization?

Question 43 43. Chain of command is:

Question 44 44. The two individuals attributed with having developed the idea of transactional leadership are

Question 45 45. Which type of Mach flourishes in face-to-face settings where there are limited rules and structure and when emotions hold little value in goal achievement?

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Question 46 46. In Kotter's change process, what is the purpose of a 'short term win'?

Question 47 47. Which step of Kotter's model was Carl using when he monitored the acceptance of the new service and how well the organizational culture was adapting to having it on the menu of services?

Question 48 48. What is classical management theory?

Question 49 49. Where does planning fall in the order of managerial functions?

Question 50 50. Which step did Lewin find to be especially important to ensure that people do not revert back to their old ways of thinking or doing prior to the implementation of the change?

Business 101: Principles of Management Final Exam Instructions

Choose your answers to the questions and click 'Next' to see the next question. You can skip questions if you would like and come back to them later with the "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. You will lose your work if you close or refresh this page. Good luck!

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