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AEPA ELA: Effective Listening & Speaking Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Theresa is a surgeon. She's asked to speak at her daughter's third-grade class for career day. For her presentation, Theresa plans use higher level of vocabulary to discuss a very complicated gastrointestinal procedure. What may be the outcome of her presentation?

Question 2 2. What is ineffective group communication in the workplace?

Question 3 3. William Damon's research supported Kohlberg's proposal that children who are in the gender consistency stage are also _____.

Question 4 4. Which of the following would NOT be an example of verbal interpersonal interactions?

Question 5 5. Which factor of ineffective group communication occurs when certain group members take more control and use it to overrun other members' suggestions?

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Question 6 6. While every individual is different, what is generally true about the way women interact with one another versus the way they interact with men?

Question 7 7. _____ is the voluntary sharing of information to another person that helps he or she understand who you are.

Question 8 8. _____ is a way to actively involve the individuals to ensure you are reaching your audience and keeping them engaged.

Question 9 9. The Body of a persuasive speech should contain _____.

Question 10 10. What is the purpose of a persuasive speech?

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Question 11 11. What is the most important aspect of decoding nonverbal cues?

Question 12 12. David gave a speech in a public speaking class. The content of his speech was good, but he used words like 'um,' 'er' and 'duh' a lot while he was speaking. Which category would the teacher say that David needed to work on for his next speech?

Question 13 13. Groups need to be created with the right mix of members who will then have the knowledge and expertise to move forward and be productive. Which factor describes this type of situation?

Question 14 14. A speech about kayaking, equipment needed, and safety information would use what type of organizational method?

Question 15 15. Sally handed out a survey after a recent speech. Several respondents indicated that her articulation was not very good. Evaluate the activities listed below and indicate the one most likely to help Sally overcome this problem.

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Question 16 16. Which of the following is NOT an example of an interpersonal interaction skill used when responding to conflict?

Question 17 17. Making eye contact, nodding your head, and leaning into a speaker are all examples of _____.

Question 18 18. What are the five factors of ineffective group communication?

Question 19 19. Why is Visualization necessary in Monroe's Motivated Sequence Pattern?

Question 20 20. Olive's boss told her that she had to work late and Olive said ok, while also slouching, bowing her head and frowning. This is an example of what nonverbal cue?

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Question 21 21. Dr. Lee spoke to a group of students about why he believes the hole in the ozone layer may be damaging plants in the Amazon. What type of speech is this?

Question 22 22. In order to demonstrate good listening skills, which of the following would you be careful to NOT do?

Question 23 23. Which vocal quality has a psychological effect that influences how people perceive your speech's content?

Question 24 24. Which of the following represents two broad categories of interpersonal interactions?

Question 25 25. If someone asks you to speak more slowly, what vocal quality do you need to adjust?

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Question 26 26. At the end of her speech, Sally wants to include a call to action. What might Sally include in her speech to do so?

Question 27 27. In order to be an effective listener, the most important thing you can do is to _____.

Question 28 28. Bill thinks that the bookstore on his campus is charging too much for textbooks and wants the school to authorize the use of e-books because they are cheaper. Which speech organization method lends itself most directly to this situation?

Question 29 29. The main point of a speech is _____.

Question 30 30. Non-verbal interpersonal interactions involve all of the following, EXCEPT:

AEPA ELA: Effective Listening & Speaking Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next question. You can skip questions if you would like and come back to them later with the "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. You will lose your work if you close or refresh this page. Good luck!

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