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Applying Soft Skills in the Workplace Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. The most significant skill required for teamwork is?

Question 2 2. Which of the following is not a core teamwork skill?

Question 3 3. People are more creative in an area if

Question 4 4. A student scored 100% on a math computation test. What type of intelligence does this exhibit?

Question 5 5. A good employee is characterized by which of the following?

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Question 6 6. Workplace teamwork skills...

Question 7 7. _____ is when all parties feel that they have reached a desired outcome.

Question 8 8. What is an anecdote?

Question 9 9. Joe forgot to ring up a pair of jeans that a customer intended to purchase. Neither Joe nor the customer noticed that the item hadn't been paid for. Once Joe realized his mistake, he told his boss, Jim, of the mistake. Joe exhibited what characteristic?

Question 10 10. Skepticism:

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Question 11 11. The following will help to create open communication in the workplace:

Question 12 12. What is critical thinking?

Question 13 13. Jim asked Joe to work in another department for the day. Joe agreed and went right over and began work. What characteristic was Joe displaying?

Question 14 14. Joe knows that Jim wants a new display built for his store. Instead of waiting for Jim to ask him to get it done, Joe gets right to work on the display Jim wants. This is an example of which characteristic?

Question 15 15. In today's business world, companies are taking well-planned steps to increase what?

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Question 16 16. Creativity is important because

Question 17 17. The concept of Together Everyone Achieves More (TEAM) conveys what?

Question 18 18. Which of the following statements is true?

Question 19 19. What are the three core skills involved in critical thinking?

Question 20 20. All of the following are considered nonverbal communication except

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Question 21 21. The benefits of open communication in the workplace include all except:

Question 22 22. Subtypes of communication include:

Question 23 23. Arriving to work on time is an example of which characteristic of a good employee?

Question 24 24. Which of the following activities is an example of divergent thinking?

Question 25 25. Charles Spearman theorized that intelligence levels

Applying Soft Skills in the Workplace Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next question. You can skip questions if you would like and come back to them later with the "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. You will lose your work if you close or refresh this page. Good luck!

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