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Building a Strong Team at Work Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Which of these terms is used to describe a sequence of planned activities aimed at improving teamwork to increase group cohesion and effectiveness?

Question 2 2. The understanding of what a team is trying to accomplish, or what it is working towards, is called the _____.

Question 3 3. Which of these is not considered a characteristic of cohesive groups?

Question 4 4. At Janet's workplace a group of employees who are interested in learning more about public speaking have decided to meet in an effort to form a local chapter that will help them to improve their skills in that area. This is an example of a/an _____.

Question 5 5. A Provost at a University is giving a presentation and asks to have the Dean of the Business School (Gregg) and the Department Chair of the Management Department (Daniel) with him during the presentation. Gregg and Daniel make up a _____ group.

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Question 6 6. Why is diversity important in a team?

Question 7 7. The sharing and understanding of data and information as sender and receiver is _____.

Question 8 8. Which of the three key elements of teams occurs when all team members are allowed to contribute ideas and talk directly with each other?

Question 9 9. What are the three factors that are needed for a successful team?

Question 10 10. Which type of team building is used to increase the understanding of who each group member is and how to better communicate with one another?

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Question 11 11. Which of the following would NOT be a reason for employees to form an interest group?

Question 12 12. What is the main difference between task and command groups?

Question 13 13. Mark is new to his workplace. After talking with a group of guys that he sits with at lunch everyday, he realizes that they all share a love of softball. He decided to organize a softball team that will play in a community league on the weekends. This is an example of which of the following types of groups?

Question 14 14. Which is more important in team effectiveness?

Question 15 15. Which of these stages represent the time characterized with anxiety and uncertainty when the group is just starting to come together?

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Question 16 16. Which of these terms describes the degree to which group members come together as one unit to reach a common goal?

Question 17 17. Which of the following is NOT an example of a team communication tool?

Question 18 18. Which of these stages is used to wrap up activities of the group and provide a sense of closure to its members?

Question 19 19. Why should team members be interested in listening to and providing feedback?

Question 20 20. Which of these stages represents the time when the group becomes a cohesive unit, morale is high and members actively acknowledge the talents, skills and experience that each member brings to the group?

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Question 21 21. Jennifer, Eric, Gabriel and Maria are working together to develop a marketing plan for one of their company's newest product lines. After some initial conflict, the group started to really come together. Now, the group is highly unified and very productive. The marketing plan is practically writing itself! Which stage of development is this group in?

Question 22 22. _____ is what happens when team members go to outsiders for additional assistance with decision making.

Question 23 23. Which type of team building is aimed at improving the specific teamwork skills which group members need to accomplish their goal and can be immediately applied in the workplace?

Question 24 24. Which of these stages describes a time where conflict and competition are at its greatest because group members feel confident and begin to address some of the more important issues surround the group?

Question 25 25. Which of the following is the BEST example of a clear performance goal?

Building a Strong Team at Work Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next question. You can skip questions if you would like and come back to them later with the "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. You will lose your work if you close or refresh this page. Good luck!

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