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Question 11.What is one of the greatest strengths of an excellent leader?
Question 22.A U.S. marketing manager is irritated that his counterpart in Japan limited eye contact during a recent visit to his facility. A sign of attentiveness to one represents inappropriate behavior to the other. This is an example of what type of barrier?
Question 33.Which of the interpersonal skills requires the ability to hear attentively and process information correctly?
Question 44.Sammy is very driven on the job and has already achieved all of his sales goals for the first quarter. He also won the company award for highest monthly sales on two occasions. How is Sammy's behavior BEST described as it relates to one key aspect of emotional intelligence?
Question 55.Why is using the appropriate method for communication important?
Question 66.Why is it better to be in the in-group rather than the out-group?
Question 77.Darren notices that his employee, Janet, has seemed down lately and is having trouble completing all of her assignments on time. Darren knows that she recently lost a close family member and spends time thinking about the types of emotions that Janet must be going through right now. How is Darren approaching the situation with Janet?
Question 88.Interpersonal Skills are
Question 99.How does the number of people on a team affect communication strategies?
Question 1010.Which aspect of the human experience is emotional intelligence NOT concerned with?
Question 1111.What factors should a business consider when creating communication strategies?
Question 1212.A theory that explains how managers develop relationships with team members is called:
Question 1313.What is one way to earn the trust of others?
Question 1414.What does it mean to value the contribution of others?
Question 1515.Which interpersonal skill requires an individual be self-assured and confident in their actions?
Question 1616.Why do managers need to make time to listen to their employees?
Question 1717.John, a manager, is leading his team on a new promotional strategy to make the company best positioned for the acquisition of what used to be a very competitive company. He is trying to determine the skills of his workers, and what are their strengths and weaknesses. Why is this an example of role taking?
Question 1818.How do employees benefit from an effective leader?
Question 1919.How do effective leaders inspire others?
Question 2020.Mr. Levenda, Assistant Superintendent of Curriculum at Valley School District, sends a memo to all teachers requesting that the DVMA and DVRA must be administered by quarter's end so struggling students can be referred for additional RTI and MTSS. Mr. Levenda's use of acronyms confuses many new teachers. This scenario illustrates what type of barrier?
Question 2121.Mike, Operations Manager for Solar Solutions, has had communication difficulties about the daily production of steel in his meetings with James, one of the shift supervisors. Assuming this is an issue of hierarchy, the barrier they face is related to _____.
Question 2222.A woman's frustration over a meeting that places its members apart from each other without the benefit of nonverbal cues to communicate is an example of
Question 2323.What does it mean to have and share a vision?
Question 2424.If a manager glares and frowns at an employee, this would be an example of what type of negative interpersonal skill?
Question 2525.In which of the following situations would it be BEST for a leader to address the area of self-regulation with an employee?
Question 2626.Team members begin working on projects, and the manager begins to see how devoted they are to the work that needs to be done. What is this process called?
Question 2727.Why is communication important for effective leadership?
Question 2828.Which of the following is true in regards to Leader-Member Exchange Theory?
Question 2929._____ can make or break a virtual team.
Question 3030.Which of the following is an important communication skill for leaders?
Communication Skills for Team Leaders Chapter Exam Instructions
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appear. Click it to see your results. You will lose your work if you close or refresh this page. Good luck!