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Enterprise Business Systems Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Managing customer relationships, differentiation, revenue enhancement, and growing the organization are the focus for which of these enterprise software?

Question 2 2. A reduction in marketing costs is the goal of which of these enterprise business applications?

Question 3 3. Suzi is planning to use a third-party clearing house to convert data she has collected, and to perform related services. This is one way she can use EDI. What is another?

Question 4 4. Which of these are characteristics of a virtual private network (VPN)?

Question 5 5. A value-added network provides which of the following?

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Question 6 6. What is enterprise resource planning (ERP)?

Question 7 7. SCM, CRM, TPS, and ERP are all examples of what kind of software?

Question 8 8. Which of these describes the focus of customer relationship management (CRM) software?

Question 9 9. What is the function of a Transaction Processing System (TPS)?

Question 10 10. Which of the following is an example of real-time processing?

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Question 11 11. Which is an example of batch processing?

Question 12 12. Which of the following is an example of artificial intelligence?

Question 13 13. Material requirement planning is an activity of which of these enterprise business applications?

Question 14 14. What is the purpose of Supply chain management (SCM)?

Question 15 15. Which enterrise business application uses the sales forecasting activity?

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Question 16 16. What do cost and implementation time provide for an enterprise resource planning (ERP) system?

Question 17 17. A Knowledge Management System (KMS) does which of the following?

Question 18 18. Which of the following is a typical use of a Knowledge Management System (KMS)?

Question 19 19. Output from one system that can be used directly as the input into another system describes which of the following?

Question 20 20. Sales forecasting, production scheduling, purchasing, and sales ordering are all activities of which enterprise software?

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Question 21 21. A private network that provides data security, transaction services, message formatting, and protocols for communications to take place securely and efficiently is known as a/an _____.

Question 22 22. For many years, all commercial transactions were handled with paper invoices and handwritten inventory logs. With the advent of computers and the internet, businesses had many new options available to them. What is the value of a transaction processing system to an organization?

Question 23 23. Kroger is a large supermarket chain with stores all over the United States. Each supermarket needs new products delivered on a regular basis to keep the shelves filled. Why would a centralized purchasing and distribution unit within the organization be tasked with this responsibility rather than individual stores?

Question 24 24. Why is having a CRM important to a business?

Question 25 25. Which of the following is an example of the average score that a class of students in a particular school received on a math exam?

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Question 26 26. How do artificial intelligence systems replicate intelligent behavior?

Question 27 27. Which of the following is not a goal of Supply Chain Management?

Question 28 28. Which of the following features would be useful to a chain of restaurants implementing an ERP system?

Question 29 29. A _____ is an alternative to using a value-added network for EDI communication, which also makes a private network a public network with data first being encrypted before it is sent over the internet.

Question 30 30. Which of the following is NOT a typical activity of a Transaction Processing System?

Enterprise Business Systems Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next question. You can skip questions if you would like and come back to them later with the "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. You will lose your work if you close or refresh this page. Good luck!

Business 104: Information Systems and Computer Applications  /  Business Courses
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