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Question 11.Managing customer relationships, differentiation, revenue enhancement, and growing the organization are the focus for which of these enterprise software?
Question 22.A reduction in marketing costs is the goal of which of these enterprise business applications?
Question 33.Suzi is planning to use a third-party clearing house to convert data she has collected, and to perform related services. This is one way she can use EDI. What is another?
Question 44.Which of these are characteristics of a virtual private network (VPN)?
Question 55.A value-added network provides which of the following?
Question 66.What is enterprise resource planning (ERP)?
Question 77.SCM, CRM, TPS, and ERP are all examples of what kind of software?
Question 88.Which of these describes the focus of customer relationship management (CRM) software?
Question 99.What is the function of a Transaction Processing System (TPS)?
Question 1010.Which of the following is an example of real-time processing?
Question 1111.Which is an example of batch processing?
Question 1212.Which of the following is an example of artificial intelligence?
Question 1313.Material requirement planning is an activity of which of these enterprise business applications?
Question 1414.What is the purpose of Supply chain management (SCM)?
Question 1515.Which enterrise business application uses the sales forecasting activity?
Question 1616.What do cost and implementation time provide for an enterprise resource planning (ERP) system?
Question 1717.A Knowledge Management System (KMS) does which of the following?
Question 1818.Which of the following is a typical use of a Knowledge Management System (KMS)?
Question 1919.Output from one system that can be used directly as the input into another system describes which of the following?
Question 2020.Sales forecasting, production scheduling, purchasing, and sales ordering are all activities of which enterprise software?
Question 2121.A private network that provides data security, transaction services, message formatting, and protocols for communications to take place securely and efficiently is known as a/an _____.
Question 2222.For many years, all commercial transactions were handled with paper invoices and handwritten inventory logs. With the advent of computers and the internet, businesses had many new options available to them. What is the value of a transaction processing system to an organization?
Question 2323.Kroger is a large supermarket chain with stores all over the United States. Each supermarket needs new products delivered on a regular basis to keep the shelves filled. Why would a centralized purchasing and distribution unit within the organization be tasked with this responsibility rather than individual stores?
Question 2424.Why is having a CRM important to a business?
Question 2525.Which of the following is an example of the average score that a class of students in a particular school received on a math exam?
Question 2626.How do artificial intelligence systems replicate intelligent behavior?
Question 2727.Which of the following is not a goal of Supply Chain Management?
Question 2828.Which of the following features would be useful to a chain of restaurants implementing an ERP system?
Question 2929.A _____ is an alternative to using a value-added network for EDI communication, which also makes a private network a public network with data first being encrypted before it is sent over the internet.
Question 3030.Which of the following is NOT a typical activity of a Transaction Processing System?
Enterprise Business Systems Chapter Exam Instructions
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