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Leadership in Communication Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. What benefit of teams does this describe: Individual workers can't always see the big picture and miss problems.

Question 2 2. Two coworkers are having a dispute about how to achieve the goal of their company, which is to introduce the most competitive product in the smart phones industry. In the heat of the argument, one of the workers calls the other a lazy good-for-nothing. Why is this an example of a people conflict?

Question 3 3. Which of these answers is not a benefit of delegation?

Question 4 4. Who is responsible for guiding a group of employees as they complete a project?

Question 5 5. Which of these statements is true of delegation?

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Question 6 6. The three different types of work teams are

Question 7 7. Which of these terms descries how employees can share ideas, knowledge, and resources to make the team a more effective unit even with tasks are individually delegated?

Question 8 8. How does a perceptual set of beliefs, values and attitudes influence the behavior of people?

Question 9 9. What should team leaders do to ensure that tasks are completed?

Question 10 10. Team leaders are responsible for:

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Question 11 11. Which of these answers is not a step in the delegation process?

Question 12 12. What is a role of a team leader?

Question 13 13. How do unassigned and assigned leadership roles differ?

Question 14 14. Which of these answers describes the term delegation?

Question 15 15. A leader can BEST motivate employees by _____.

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Question 16 16. Which of the following is a major source of people conflict in teams?

Question 17 17. A formal leadership role refers to:

Question 18 18. Thomas and Jane are working on a proposal of a new PR strategy for their company. Thomas believes that they should focus on TV ads, while Jane states, We must focus on the world of social media because most other forms of communication are outdated. Identify the kind of conflict in this situation and the reason behind it.

Question 19 19. What are the three Cs in work team design?

Question 20 20. A leader who influences employees to conceptualize the future state of the organization is _____.

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Question 21 21. How do team leaders update the company on the team's progress?

Question 22 22. What variable of work teams provides the ability to come to a final decision based on the opinion of all of the members?

Question 23 23. Which type of team is where groups of employees who come from different departments or job function and are used for a specific issue related to a product, process or customer?

Question 24 24. The membership representatives at a health insurance company have been working hard during a particularly stressful open enrollment. The manager decides to throw a catered lunch for the employees because _____.

Question 25 25. Which type of conflict are Marco and Peter experiencing in this scenario: Marco, who is a very sociable and open person, is working with Peter on a project for work. Marco quickly shares his ideas on what he thinks is the best course of action to take, but Peter is quite and provides very little input during the brainstorming session. If anything, he disagrees with Marco's ideas. Marco, being someone who is very sociable, might interpret Peter's lack of participation as Peter's displeasure with having to work with Marco. Now that Marco believes that Peter does not like him, Marco decides that he does not like Peter.

Leadership in Communication Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next question. You can skip questions if you would like and come back to them later with the "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. You will lose your work if you close or refresh this page. Good luck!

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