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Question 11.A leader can BEST motivate employees by _____.
Question 22.How do unassigned and assigned leadership roles differ?
Question 33.Which type of team is where groups of employees who come from different departments or job function and are used for a specific issue related to a product, process or customer?
Question 44.The membership representatives at a health insurance company have been working hard during a particularly stressful open enrollment. The manager decides to throw a catered lunch for the employees because _____.
Question 55.What are the three Cs in work team design?
Question 66.What is a role of a team leader?
Question 77.The CEO of a large company tells his employees what he expects them to do to increase revenue in the next quarter. He specifically explains an algorithm he purchased which should help their company. He gives his employees details on how to use the algorithm and he has a comprehensive list of assignments for them. How is this an example of guiding employees?
Question 88.Which of these answers is not a benefit of delegation?
Question 99.Which of these terms descries how employees can share ideas, knowledge, and resources to make the team a more effective unit even with tasks are individually delegated?
Question 1010.What should team leaders do to ensure that tasks are completed?
Question 1111.Which of these answers is not a step in the delegation process?
Question 1212.What benefit of teams does this describe: Individual workers can't always see the big picture and miss problems.
Question 1313.Who is responsible for guiding a group of employees as they complete a project?
Question 1414.What variable of work teams provides the ability to come to a final decision based on the opinion of all of the members?
Question 1515.Team leaders are responsible for:
Question 1616.The three different types of work teams are
Question 1717.How does the lack of any conflict impacts the work environment?
Question 1818.Two coworkers are having a dispute about how to achieve the goal of their company, which is to introduce the most competitive product in the smart phones industry. In the heat of the argument, one of the workers calls the other a lazy good-for-nothing. Why is this an example of a people conflict?
Question 1919.Which of the following is a major source of people conflict in teams?
Question 2020.Which of these statements is true of delegation?
Question 2121.A leader who influences employees to conceptualize the future state of the organization is _____.
Question 2222.Which of these answers describes the term delegation?
Question 2323.Thomas and Jane are working on a proposal of a new PR strategy for their company. Thomas believes that they should focus on TV ads, while Jane states, We must focus on the world of social media because most other forms of communication are outdated. Identify the kind of conflict in this situation and the reason behind it.
Question 2424.How do team leaders update the company on the team's progress?
Question 2525.How does a perceptual set of beliefs, values and attitudes influence the behavior of people?
Leadership in Communication Chapter Exam Instructions
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