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Leadership in Communication Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. A leader can BEST motivate employees by _____.

Question 2 2. How do unassigned and assigned leadership roles differ?

Question 3 3. Which type of team is where groups of employees who come from different departments or job function and are used for a specific issue related to a product, process or customer?

Question 4 4. The membership representatives at a health insurance company have been working hard during a particularly stressful open enrollment. The manager decides to throw a catered lunch for the employees because _____.

Question 5 5. What are the three Cs in work team design?

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Question 6 6. What is a role of a team leader?

Question 7 7. The CEO of a large company tells his employees what he expects them to do to increase revenue in the next quarter. He specifically explains an algorithm he purchased which should help their company. He gives his employees details on how to use the algorithm and he has a comprehensive list of assignments for them. How is this an example of guiding employees?

Question 8 8. Which of these answers is not a benefit of delegation?

Question 9 9. Which of these terms descries how employees can share ideas, knowledge, and resources to make the team a more effective unit even with tasks are individually delegated?

Question 10 10. What should team leaders do to ensure that tasks are completed?

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Question 11 11. Which of these answers is not a step in the delegation process?

Question 12 12. What benefit of teams does this describe: Individual workers can't always see the big picture and miss problems.

Question 13 13. Who is responsible for guiding a group of employees as they complete a project?

Question 14 14. What variable of work teams provides the ability to come to a final decision based on the opinion of all of the members?

Question 15 15. Team leaders are responsible for:

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Question 16 16. The three different types of work teams are

Question 17 17. How does the lack of any conflict impacts the work environment?

Question 18 18. Two coworkers are having a dispute about how to achieve the goal of their company, which is to introduce the most competitive product in the smart phones industry. In the heat of the argument, one of the workers calls the other a lazy good-for-nothing. Why is this an example of a people conflict?

Question 19 19. Which of the following is a major source of people conflict in teams?

Question 20 20. Which of these statements is true of delegation?

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Question 21 21. A leader who influences employees to conceptualize the future state of the organization is _____.

Question 22 22. Which of these answers describes the term delegation?

Question 23 23. Thomas and Jane are working on a proposal of a new PR strategy for their company. Thomas believes that they should focus on TV ads, while Jane states, We must focus on the world of social media because most other forms of communication are outdated. Identify the kind of conflict in this situation and the reason behind it.

Question 24 24. How do team leaders update the company on the team's progress?

Question 25 25. How does a perceptual set of beliefs, values and attitudes influence the behavior of people?

Leadership in Communication Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next question. You can skip questions if you would like and come back to them later with the "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. You will lose your work if you close or refresh this page. Good luck!

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