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Question 11.Fred the football coach must meet with the media and answer questions about team performance after every game. Which one of Mintzberg's managerial roles is Fred fulfilling?
Question 22.Rita is the regional manager for a clothing retailer. She attends a ribbon cutting ceremony every time a new store opens for business. Which one of Mintzberg's managerial roles is she fulfilling?
Question 33.When Mark the manager communicates his department's resource needs to company headquarters, which interpersonal role is he fulfilling?
Question 44.Which category of roles does Sara the store manager use when she makes up the weekly schedule for her employees?
Question 55.Sal is a supervisor for a call center. He constantly monitors his employees' production and likes to walk around answering questions and coaching the employees who require it. Which role category is Sal fulfilling?
Question 66.Sylvia is a manager at an accounting services firm. She is designing a four-step process based on the functions of management, which include:
Question 77.Pick the answer choice that represents an example of organizing:
Question 88._____ is often called the fifth function of management. It involves the evaluation, recruitment, selection, training and placement of individuals in specific job roles.
Question 99.Matthew manages a mobile phone retail store. He has set a specific sales goal for his team to achieve by the end of the month. Matthew created a detailed action plan to help reach the sales goal. Which managerial function has Matthew performed?
Question 1010.Daniel manages a team that has missed their production goals for the past three months. After reviewing each employee's performance record, Daniel adjusted the sales goal to take additional quality control measures into consideration. Why is this an example of controlling?
Question 1111.Which of these is NOT an example of a business process?
Question 1212.When businesses continually improve their process it _____.
Question 1313.Why do businesses use improvement processes?
Question 1414.How do business processes vary depending on different types of business?
Question 1515.Which of the following steps occur once a process is put in place and employees are trained to carry out that process?
Question 1616.Managers use which of the following to achieve organizational goals?
Question 1717.How do middle level managers serve as a liaison between top management and the rest of an organization?
Question 1818.Why do lower level managers have a more interpersonal role than managers at higher levels?
Question 1919.How are top level managers different from managers at other levels?
Question 2020.Which of these people is most likely to be a middle manager?
Theories of Business Management Chapter Exam Instructions
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