Interprofessional Communication & Collaboration in Healthcare

Instructor: Caroline DaSilva
When healthcare teams work together, everyone benefits. In this video, you'll find out how to use effective communication to manage conflicts and support patient care within the interprofessional team.

In today's rapidly evolving healthcare environment, more and more emphasis is being placed on safe, high quality, accessible, patient-centered care. The cost of failure can be high, whether measured in patient health or in dollars spent on inappropriate care. To meet this challenge, workers across all of the health professions - interprofessional teams- are deliberately working together toward a safer and better patient-centered health care system.

So what does the term interprofessional team mean? Simply put, it is the working unit of physicians, nurses, pharmacists, and other providers that provides team-based care to patients. An interprofessional team moves beyond independent care-giving and toward a new level of cooperation, coordination, and collaboration in delivering patient-centered care.

In order to provide the best possible care, a shift in the relationships inside the interprofessional team must occur, requiring a new approach to collaboration, which is a synthesis of many different perspectives toward better understanding a complex problem. A collaborative outcome is a unified result that goes beyond the individual and toward an authentic healthcare solution that could not be accomplished by any single person alone.

But aren't all teams interprofessional? In reality, they are not. Teams that are truly interprofessional don't occur spontaneously; the team must be created and nurtured by all of their members and requires both time and effort. Luckily, experience has provided tried and true methods that help teams accomplish true collaboration. Here are some proven techniques.

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