Copyright

Managerial Control: Definition, Techniques & Types

Instructor: Shawn Grimsley
In this lesson, you will learn about the concept of managerial control, what it is, its types and its techniques. You'll also have an opportunity to reinforce your knowledge with a short quiz after the lesson.

Definition

Managerial control is one of the primary functions of management, and it involves setting performance standards, measuring performance, and taking corrective actions when necessary.

Techniques and Types of Control

Scholars have broken managerial control down into six different approaches for control and coordination of organizational work activities.

Mutual adjustment: In this approach, workers help each other on what needs to be done and how it should be done. Coordination and control is left in the hands of those that perform the work.

Direct supervision: A person is assigned to supervise a group of workers and a formal hierarchy is established. The supervisor issues orders and directions, monitors work performance, and makes adjustments as necessary.

Standardization of work process: This approach relies on the development of rules and operating procedures that govern how each work task is performed. Control is accomplished by severely limiting a worker's discretion to deviate from the rules and operating procedures.

Standardization of outputs: In this approach, workers are given product specifications or performance goals to which they must adhere. Unlike standardization of work process, workers are given a wide degree of discretion in accomplishing the work task, so long as the end product or performance meets the specification and goals. The organization maintains control by monitoring and assessing outputs against the specification and goals. If there is a discrepancy between the outputs and specification, corrective action is taken.

To unlock this lesson you must be a Study.com Member.
Create your account

Unlock Your Education

See for yourself why 10 million people use Study.com

Become a Study.com member and start learning now.
Become a Member

Already a member? Log In

Earning College Credit

Did you know… We have over 100 college courses that prepare you to earn credit by exam that is accepted by over 2,900 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.

To learn more, visit our Earning Credit Page

Transferring credit to the school of your choice

Not sure what college you want to attend yet? Study.com has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.

You now have full access to our lessons and courses. Watch the lesson now or keep exploring.
You've watched a video! Check out the next video or take the quiz to keep learning.
Getting a perfect score on a quiz is how you earn course progress. If you aced it, great job! If not, try again.
You now have full access to our lessons and courses, watch the lesson now or keep exploring.
You just finished your first lesson. Study.com has thousands of lessons to help you meet your educational goals.
You're making great progress. Keep it up!
Congrats on viewing 10 lessons! You're doing great.
Getting a perfect score on a quiz is how you earn course progress. If you aced it, great job! If not, try again.
You're getting the hang of this! Keep taking quizzes to make progress on your learning goals.
Look how far you've come! Take all the quizzes in a chapter and you'll master this topic in no time.
Keep clicking that 'next lesson' button whenever you finish a lesson and its quiz.
You're 25% of the way through this course! Keep going at this rate and you'll be done before you know it.
Two days in a row, nice! Keep your streak going to get the most of your learning and reach your goal faster.