Login
Copyright

Upward Communication: Definition, Advantages, Disadvantages & Examples

An error occurred trying to load this video.

Try refreshing the page, or contact customer support.

Coming up next: Frederick Taylor: Theories, Principles & Contributions to Management

You're on a roll. Keep up the good work!

Take Quiz Watch Next Lesson
 Replay
Your next lesson will play in 10 seconds
  • 0:02 What Is Upward Communication?
  • 0:25 Advantages
  • 1:27 Disadvantages
  • 3:43 Examples
  • 4:12 Lesson Summary
Add to Add to Add to

Want to watch this again later?

Log in or sign up to add this lesson to a Custom Course.

Login or Sign up

Timeline
Autoplay
Autoplay
Create an account to start this course today
Try it free for 5 days!
Create An Account

Recommended Lessons and Courses for You

Lesson Transcript
Instructor: Ashley D. Manker
In this lesson, we will discuss what upward communication is and how it's used in the workplace. We'll also go over the advantages and disadvantages of upward communication.

What Is Upward Communication?

Communication is a very important part of working in the business environment. Managers must be able to communicate with employees and employees must be able to communicate with managers in order to have a profitable business. Upward communication is the flow of information from front line employees to managers, supervisors, and directors.

Upward Communication
Upward Communication

Advantages of Upward Communication

Upward communication keeps managers aware of how employees feel about their jobs, policies and procedures, and the business in general.

Some advantages of upward communication are:

  • Feedback: Managers can get feedback from employees that can help improve organizational development. Employees who are encouraged to provide feedback feel respected and that they have a say in how the organization is run.
  • Mutual trust: Mutual trust brings employees and managers closer to each other. As trust grows, relationships between employees and managers become stronger.
  • Introduction of new policies: Front line employees do the work every day. They can usually tell managers if something works or doesn't work. Employees can be instrumental in forming new policies or changing those that are outdated.

Upward communication can be used to give feedback to managers.
Upward Communication to Management

Disadvantages of Upward Communication

Upward communication seems easy enough. But sometimes, employees face significant barriers attempting to communicate with managers.

Some disadvantages of upward communication are:

To unlock this lesson you must be a Study.com Member.
Create your account

Register for a free trial

Are you a student or a teacher?
I am a teacher
What is your educational goal?
 Back

Unlock Your Education

See for yourself why 10 million people use Study.com

Become a Study.com member and start learning now.
Become a Member  Back

Earning College Credit

Did you know… We have over 95 college courses that prepare you to earn credit by exam that is accepted by over 2,000 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.

To learn more, visit our Earning Credit Page

Transferring credit to the school of your choice

Not sure what college you want to attend yet? Study.com has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.

Create an account to start this course today
Try it free for 5 days!
Create An Account
Support