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TQM vs. Six Sigma

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

Which of the following is NOT a characteristic of TQM?

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1. What is benchmarking in TQM?

2. Which of the following statements about TQM and Six Sigma is correct?

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About This Quiz & Worksheet

The main idea behind this quiz and worksheet combination is a comparison of Six Sigma and Total Quality Management (TQM). You will be asked about things like the characteristics of TQM as well as the steps contained in Six Sigma's DMAIC method.

Quiz & Worksheet Goals

You can expect the topics below to appear in question form during the quiz:

  • Benchmarking in TQM
  • Directly comparing TQM and Six Sigma
  • The DMADV method in Six Sigma
  • Six Sigma's DMAIC method

Skills Practiced

  • Defining key concepts - ensure that you can properly explain benchmarking in TQM
  • Information recall - remember what you have learned about the characteristics of TQM
  • Knowledge application - use what you know to answer questions about the steps of the DMAIC method

Additional Learning

To learn more about both concepts, visit the lesson titled TQM vs. Six Sigma, which further explains the information mentioned below:

  • The TQM philosophy
  • Checklists
  • Flowcharts
  • Quality control
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