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Ch 6: Attitudes and Values in the Workplace

About This Chapter

Watch organizational behavior video lessons and complete the quick quizzes that follow each lesson to check your progress. Learn about the different aspects of attitudes and values in the workplace.

Attitudes, Perception and Attribution in the Workplace - Chapter Summary and Learning Objectives

In a work environment, the different attitudes and values of workers can conflict or they can harmonize. This chapter is about how values and attitudes can influence and affect the workplace. You may be surprised to learn that problems with behaviors not only affect how workers interact with each other but can have an impact on the organization overall. You will get a chance to analyze different types of attitudes, study perception in the workplace, and learn how job satisfaction and dissatisfaction can impact work performance. Other things that you will learn include:

  • Causes of job satisfaction
  • Perceptual errors in the work environment
  • The theory of attribution
  • How attributional bias occurs
  • Cultural impacts on time, power, and communication

VideoObjective
Types of Attitudes in the Workplace: Cognitive, Affective & Behavioral Components Explore the different types of attitudes and how they affect workplace.
What is Job Satisfaction: Definition, Causes and Factors Define job satisfaction and summarize the main causes, how it affects performance and how we can measure it.
Job Dissatisfaction: Causes, Reasons and Employee Responses Identify job dissatisfaction, what causes it and how dissatisfied employees behave.
Factors that Influence Perception in the Workplace Examine how perception can be influenced in the workplace.
Perceptual Errors in the Workplace: Factors that Distort Perception Discover how incorrect judgments can impact perception at work.
The Theory of Attribution in Organizational Behavior: Definition and Three Determinants Learn about the theory of attribution and its determinants.
Attributional Bias in the Workplace: Self-Serving Bias and Fundamental Attribution Error Explore how biases can affect attribution.
Cultural Perceptions of Time in Organizations: Monochronic and Polychronic Time Study how cultural perceptions of time can impact behavior in the workplace.
Cultural Perceptions of Power in Organizations: Low and High Power Distance Discover how cultural perceptions of power can affect organizational behavior.
Cultural Perceptions of Communication in Organizations: Low Context and High Context Determine how cultural perceptions can influence the directness of one's communication at work.

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