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Ch 3: Behavioral School of Management Theory

About This Chapter

Watch video lessons and study the Behavioral School of Management. Take the quizzes that follow each lesson to test you knowledge of these central management topics.

Behavioral School of Management Theory - Chapter Summary and Learning Objectives

The video lessons in this chapter will help you understand the Behavioral School of Management. The lessons cover theories, approaches and contributions to this school. By the end of this chapter, you'll be able to do the following:

  • Explain how the Neoclassical Theory of Management grew out of the human relations movement.
  • Describe the shift from production-oriented management to behavioral management.
  • Discuss the legacy of the Hawthorne Studies.
  • Identify the five basic needs that motivate people, according to Abraham Maslow.

VideoObjective
Neoclassical Theory of Management: The Human Relations ApproachGet an overview of the evolution of the Neoclassical Theory of Management, also referred to as the Human Relations Approach.
Behavioral Management Theory: Understanding Employee Behavior & MotivationExplore how the need to account for employee behavior and motivation resulted in the development of Behavioral Management Theory.
The Hawthorne Effect: The Study of Employee ProductivityExamine the purpose and findings of the Hawthorne Studies and their contribution to the practice of management.
The Needs Theory: Motivating Employees with Maslow's Hierarchy of NeedsDiscuss Needs Theory and Maslow's Hierarchy of Needs and how they're used to motivate employee behavior.
Theory X & Theory Y: Two Types of ManagersLearn about the two types of managers (X and Y), and explore the idea of self-fulfilling prophecies, according to Douglas McGregor.

5 Lessons in Chapter 3: Behavioral School of Management Theory
Neoclassical Theory of Management: The Human Relations Approach

1. Neoclassical Theory of Management: The Human Relations Approach

In the early 1920s, a shift away from classical management theory took place as theorists began to consider the human side of an organization and the social needs of employees. In this lesson, you will learn about the evolution of the neoclassical theory of management and its two sources: the human relations movement and the behavioral management movement.

Behavioral Management Theory: Understanding Employee Behavior & Motivation

2. Behavioral Management Theory: Understanding Employee Behavior & Motivation

Behavioral management theory was developed in response to the need to account for employee behavior and motivation. The shift moved management from a production orientation (classical leadership theory) to a leadership style focused on the workers' human need for work-related satisfaction and good working conditions.

The Hawthorne Effect: The Study of Employee Productivity

3. The Hawthorne Effect: The Study of Employee Productivity

Does your behavior change when you think people are watching? This lesson describes the purpose and findings of the Hawthorne studies and their contribution to the practice of management.

The Needs Theory: Motivating Employees with Maslow's Hierarchy of Needs

4. The Needs Theory: Motivating Employees with Maslow's Hierarchy of Needs

Hunger, thirst, security, friendship, respect and being all that you can be are just some of the things that motivate us to take action. This lesson helps us to further understand these needs and how they motivate behavior by showing where they fall in Maslow's hierarchy of needs.

Theory X & Theory Y: Two Types of Managers

5. Theory X & Theory Y: Two Types of Managers

Have you ever thought your boss despises you and all your co-workers? Or maybe you've lucked out and your superiors really encourage you to be yourself. This lesson describes the two types of managers you might have, Theory X and Theory Y. Find out how the idea of self-fulfilling prophecies affects employees actions according to Douglas McGregor.

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