About This Chapter
Who's it for?
Anyone who needs help understanding human resources basics will benefit from taking this course. You will be able to grasp the subject matter faster, retain critical knowledge longer and earn better grades. You're in the right place if you:
- Have fallen behind in understanding the processes involved in staffing an organization.
- Need an efficient way to learn about human resources basics.
- Learn best with engaging auditory and visual tools.
- Struggle with learning disabilities or learning differences, including autism and ADHD.
- Experience difficulty understanding your teachers.
- Missed class time and need to catch up.
- Can't access extra management learning resources at school.
How it works:
- Start at the beginning, or identify the topics that you need help with.
- Watch and learn from fun videos, reviewing as needed.
- Refer to the video transcripts to reinforce your learning.
- Test your understanding of each lesson with short quizzes.
- Submit questions to one of our instructors for personalized support if you need extra help.
- Verify you're ready by completing the Human Resources Basics chapter exam.
Why it works:
- Study Efficiently: Skip what you know, review what you don't.
- Retain What You Learn: Engaging animations and real-life examples make topics easy to grasp.
- Be Ready on Test Day: Use the Human Resources Basics chapter exam to be prepared.
- Get Extra Support: Ask our subject-matter experts any relevant question. They're here to help!
- Study With Flexibility: Watch videos on any web-ready device.
Students will review:
In this chapter, you'll learn the answers to questions including:
- What part does management play in human resources and staffing?
- How does the hiring process work?
- How do managers evaluate organizational training needs?
- What are the different methods and types of employee training?
- What laws do human resource managers have to follow?
- How are employees compensated, evaluated and terminated?
- How do collective bargaining units work?
1. Human Resource Management: Hiring and Staffing
In this lesson, we will explore the role a manager plays in human resource management, including hiring and staffing. We will also look at the circumstances affecting employment decisions such as promotion, turnover, downsizing, job redesign and termination.
2. The Hiring Process: How Human Resource Managers Recruit and Hire Employees
When a company is hiring, they need to ensure that they hire the right employees. There are several different steps involved in the hiring process. This lesson explains these steps that include application forms, testing, interviewing, reference checks and health exams.
3. New Employee Orientation: Function & Characteristics
The function of new employee orientation introduces a new employee to the company, its policies, the coworkers and the job itself. Its characteristics include introducing the employee to the company's culture, roles and responsibilities, job description and other important things an employee will need to know.
4. Assessing Training Needs of an Organization
This lesson discusses the process of assessing the training needs of an organization, which begins with looking at what is presently being done there and comparing that to what needs to be done. New training plans can then be put into place, making it possible for managers to solve problems.
5. Types of Employee Training Programs
There are several types of employee training programs. Employees may receive basic literacy training, interpersonal skills training, technical training, problem-solving training and diversity or sensitivity training. Each type of training targets a different facet of an organization's overall culture and performance.
6. Methods for Training Employees: Mentoring, On-The-Job & Job Rotation
There are several different types of training methods used to acclimate an employee to a new job or even to a new position within his current organization. In this lesson, we'll discuss several different methods, including on-the-job training, job rotation and job mentoring.
7. Human Resource Management (HRM): Laws & Regulations
Learn about several laws, regulations, policies and governing entities that human resource management (HRM) must comply with, like the Civil Rights Act of 1964, Title VII, the Equal Employment Opportunity Commission (EEOC), sexual harassment and affirmative action.
8. Terminating an Employee: Process & Best Practices
Learn about the several steps involved in the process of terminating an employee, as well as the best practices a manager can use to ensure a fair and legal separation of employment.
9. Performance Appraisal and 360 Feedback
Employee evaluations are a way managers can assess job performance and provide feedback to employees. An employee's performance is measured using various types of evaluation systems, including top-down appraisal, management by objectives (MBO), self-assessment and 360 degree feedback.
10. Understanding Employee Compensation
Compensation is pay for services during the course of employment. This can be direct (or monetary) compensation and indirect (or non-monetary) compensation in the form of benefits provided to the employee.
11. Function of Collective Bargaining
The function of collective bargaining is to negotiate work-related issues. Bargaining or negotiating takes place between the employer and the employees. The employees are represented by a collective bargaining unit.
12. How to Measure Performance in Business: Tools & Examples
How can you measure performance in your business, and why would you want to do so? In this lesson we'll discuss common tools for performance measurement, why you'd use them, and what to do with the results.
13. What Is a Hostile Work Environment? - Definition, Laws & Examples
A hostile work environment is an important concept in employment discrimination law. In this lesson, you will learn what a hostile work environment is and some of the employment laws that use the concept, and you'll look at some examples.
14. What Is a Labor Union? - Definition & History
Labor unions are important organizations. In this lesson, you will learn what a labor union is and the history of labor unions in the United States. You will have an opportunity to reinforce your knowledge with a short quiz.
15. What Is a Performance Review? - Examples & Explanation
Most employees are subject to performance reviews. In this lesson, you will learn about performance reviews and some of their key concepts and be provided some examples.
16. What are HR Metrics? - Definition & Types
The human resources function in business generates costs but rarely generates any revenue. In this lesson, you will learn how human resources metrics are used to analyze the human resources function within an organization.
17. Human Resource Management: Importance & Challenges
In today's work environment, it is important to understand that any company is only as good as its employees. Human resource managers serve many purposes within an organization. This lesson explains some of the ways that human resource management systems get the most out of every employee, every day.
18. Human Resource Development: Characteristics & Challenges
In this lesson, we will learn about human resource development. We will learn what it is and then discuss some of the characteristics and challenges. At the end, you can test your knowledge with a quiz.
19. Human Resources Planning: Advantages & Importance
In this lesson, we will learn about how practical planning in human resources departments can prepare organizations for future success. Test your knowledge after the lesson with a quiz.
20. Reward Management: Process & Types
Have you ever received a bonus or pay raise at your place of employment? If so, you have experienced reward management first-hand. In this lesson, we will learn about reward management with special attention given to the process and types.
21. Dealing with Frustration at Work
It may not always be possible to stop frustrations at work, but it is possible to deal with them. In this lesson, you'll learn more about dealing with frustration at work and some tips for lightening your load.
22. Dealing with Disrespectful Employees
Disrespectful employees can create problems with workplace morale and job productivity. In this lesson, you'll learn more about handling disrespectful employees quickly and effectively with action steps you can put in place immediately.
23. How to Handle Being Disrespected at Work
Few things are more frustrating in the workplace than feeling disrespected by your colleagues. In this lesson, you'll learn how to handle being disrespected at work, and get some tips on how to address the situation.
24. How to Stop Stealing
This lesson discusses what stealing is and how the person who is stealing can change their behavior. The reasons that a person steals are detailed along with interventions that friends, family, and therapists can use to control this behavior.
25. Employee Theft: Definition & Prevention
Employee theft can take many forms and have a major impact on a business. In this lesson, you'll learn what constitutes employee theft and discover some tips for preventing it at your business.
26. Relational Aggression in the Workplace
This lesson will discuss relational aggression in the workplace. After describing what such behavior might look like, the lesson goes on to provide guidance for dealing with this form of workplace abuse.
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Other chapters within the Introduction to Management: Help and Review course
- Business Management Basics
- Management Basics: Help and Review
- Classical School of Management Theory: Help and Review
- Behavioral School of Management Theory: Help and Review
- Contemporary and Future School of Management Theory: Help and Review
- Planning in Organizations: Help and Review
- Organizational Change: Help and Review
- Organizing in Business Management: Help and Review
- Work Teams: Help and Review
- Leading in Organizations: Help and Review
- Leadership Theory: Help and Review
- Motivation in the Workplace: Help and Review
- Communication in the Workplace: Help and Review
- Controlling in Organizations: Help and Review
- Strategic Management and Managerial Decision Making: Help and Review
- Production and Quality Assurance: Help and Review
- Managing Organizational Changes
- International Management and Contemporary Issues: Help and Review
- Introduction to Small Business Management
- Theories of Business Management