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Ch 14: Interpersonal Communication in the Workplace

About This Chapter

Take a look at this self-paced chapter to review the fundamentals of interpersonal communication in the workplace. These simple lessons and self-assessments can benefit anyone who needs to review these topics for upcoming exams, class assignments or work.

Interpersonal Communication in the Workplace - Chapter Summary

In this chapter, you'll watch a series of short and entertaining lessons about interpersonal communication in the workplace. Our instructors can show you how interpersonal communication ties into different types of workplace relationships. You'll also study the differences between organizational and managerial communication. These lessons are accessible on any Internet connected device, and the chapter comes with plenty of self-assessments to help you retain your knowledge. The lessons also include printable transcripts for offline study. By the end of the chapter, you should be equipped to:

  • Understand interpersonal communication relates to mentoring, networking and romantic workplace relationships
  • Explain the purpose and importance of organizational communication
  • Recognize the major components of managerial communication

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