About This Chapter
Interpersonal Communication in the Workplace - Chapter Summary
In this chapter, you'll watch a series of short and entertaining lessons about interpersonal communication in the workplace. Our instructors can show you how interpersonal communication ties into different types of workplace relationships. You'll also study the differences between organizational and managerial communication. These lessons are accessible on any Internet connected device, and the chapter comes with plenty of self-assessments to help you retain your knowledge. The lessons also include printable transcripts for offline study. By the end of the chapter, you should be equipped to:
- Understand interpersonal communication relates to mentoring, networking and romantic workplace relationships
- Explain the purpose and importance of organizational communication
- Recognize the major components of managerial communication
1. Organizational Communication
If you've ever had a job, you likely understand that there are different ways to communicate with colleagues and employers. This lesson describes the role of organizational communication in the workplace while defining terms such as downward, upward, horizontal and informal communication.
2. Managerial Communication
This lesson discusses the role of communication for management by detailing the various functions it facilitates. Why do managers need to be able to communicate well? What are the challenges in that process?
3. Mentoring & Networking Relationships & Interpersonal Communication in the Workplace
Communication is vital for maintaining professional relationships. In this lesson, explore how to use communication in mentors and networking, and test your understanding with a brief quiz.
4. Romantic Relationships in the Workplace & Interpersonal Communication
In this lesson, you'll explore the ways that romantic workplace relationships can impact communication between romantic partners as well as between co-workers. Then, you'll test your understanding with a brief quiz.
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Other chapters within the Communications 102: Interpersonal Communication course
- Overview of Interpersonal Communication
- The Impact of Culture on Interpersonal Communication
- Perception & Self-Awareness in Interpersonal Communication
- The Importance of Effective Listening
- Understanding Verbal & Nonverbal Communication
- Overview & Principles of Conversation Management
- Relationship Theory in Interpersonal Communication
- Communication in Relationships
- The Process of Conflict Management
- The Role of Power in Interpersonal Relationships
- Emotions & Emotional Expression
- Communication Between Family & Friends
- Interpersonal Communication in Love & Relationships
- Computer-Mediated Communication