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Ch 2: Operating in the Hospitality Industry

About This Chapter

Learn about hospitality industry operations with these fun and engaging lessons. This chapter can help you advance your career by teaching you about essential topics related to operating in the hospitality industry, including e-commerce and food safety.

Operating in the Hospitality Industry - Chapter Summary

The short and engaging lessons in this chapter examine the operations of various areas of the hospitality industry. You'll look at marketing, food safety and e-commerce operations to understand how hospitality relates to tourism. The chapter also includes current environmental and social responsibility concepts pertaining to the industry.

The chapter's lessons are each taught by expert instructors who present each concept in a straightforward and engaging manner. Text-based lessons are easily scannable and they contain bolded vocabulary terms and definitions. Lessons are accessible online at any time, and you can take the included practice quizzes to make sure you've taken away the most important hospitality operations concepts.

How It Helps

If you currently work or aspire to work in the hospitality industry, it's a good idea to understand how the industry operates as a whole. You can use these lessons to supplement your overall industry knowledge and become a more effective employee or manager. Having a solid understanding of hospitality industry operations can be beneficial when interviewing for a new job. Additionally, by becoming aware of the industry's necessary communication skills, you could gain a competitive advantage over other applicants for hospitality positions.

Skills Covered

By the end of this chapter, you'll be able to:

  • Understand e-commerce applications in the hospitality industry
  • Identify hospitality marketing strategies
  • Analyze sustainability and environmental issues in the hospitality industry
  • Assess food safety procedures and principles
  • Have an awareness of corporate social responsibility
  • Internalize the communication skills necessary for working in the hospitality industry
  • Develop an understanding of the relationship between tourism and hospitality

14 Lessons in Chapter 2: Operating in the Hospitality Industry
E-Commerce in the Hospitality Industry

1. E-Commerce in the Hospitality Industry

Technology has changed the way things are done in several industries. This lesson takes a look at the impact of E-commerce specifically on the hospitality industry.

Food Safety in the Hospitality Industry

2. Food Safety in the Hospitality Industry

Having a great meal on a vacation helps make the trip that much more memorable. But, getting sick from that food can scare you for life. In this lesson we will learn about food safety in the hospitality industry.

Sustainability & Environmental Issues in the Hospitality Industry

3. Sustainability & Environmental Issues in the Hospitality Industry

This lesson will discuss some of the sustainability and environmental issues of the hospitality industry. It will also discuss how these issues impact the business and environment and close with some solutions to the problems.

Corporate Social Responsibility in the Hospitality Industry

4. Corporate Social Responsibility in the Hospitality Industry

This lesson discusses the role of corporate social responsibility in the hospitality industry. It also looks at areas where organizations can be socially responsible and the benefits of doing so.

Communication Skills in the Hospitality Industry

5. Communication Skills in the Hospitality Industry

The hospitality industry is a demanding sector that requires great communication skills in order to succeed. This lesson takes a look at communication with customers, between staff and management, and other general tips for effective communication in hospitality.

Relationship Between Tourism & Hospitality

6. Relationship Between Tourism & Hospitality

Traveling to different destinations is a fun activity that millions of people do each year. Whether it is on a family vacation or a weekend away with friends, often times our travels requires services such as hotels and places to eat. Come along as we discover how tourism and hospitality are related.

Hospitality Laws & Regulations

7. Hospitality Laws & Regulations

In this lesson, you will learn more about hospitality laws and the regulatory bodies that govern them. You will be given examples for clarity of hospitality laws and how they are used to protect you in public accommodations.

Understanding Hospitality Law: Case Study

8. Understanding Hospitality Law: Case Study

This lesson will cover the case of Antoninetti v. Chipotle Mexican Grill, Inc. Explanations of how this case is related to hospitality will also be covered.

Starting a Restaurant: Cost & Tips

9. Starting a Restaurant: Cost & Tips

Have you ever wanted to start your own restaurant? Well if so, you are in luck. In this lesson we will learn some tips to starting a restaurant as well as some costs you may encounter along the way.

How to Write a Restaurant Business Plan

10. How to Write a Restaurant Business Plan

How do you start a restaurant? Well, the first thing you'll need to do is write a business plan that outlines all of the details of your new venture. Come along as we learn how in this lesson.

Restaurant Business Plan Template

11. Restaurant Business Plan Template

A restaurant business plan works as both a financial tool and a roadmap for the success of your establishment. In this lesson, you'll learn more about creating a restaurant business plan.

How to Get a Restaurant License

12. How to Get a Restaurant License

Opening a restaurant takes more than some cash and the right equipment. In this lesson, we'll learn about the many licenses and permits needed to properly open and operate a food business.

Restaurant Organizational Structure

13. Restaurant Organizational Structure

An understanding of a restaurant's organizational structure is important for defining the roles and duties within the restaurant. This lesson provides an example of a typical organizational structure.

Restaurant Organizational Chart: Template & Sample

14. Restaurant Organizational Chart: Template & Sample

This lesson describes the main purpose of the restaurant organizational chart, and it provides a template and sample that can be used as a basis for creating an organizational chart.

Final Exam
Status
Hospitality & Tourism Management Training
This course currently has no final exam ready
Chapter Exam
Status
Operating in the Hospitality Industry
Status: Not Started

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