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Ch 5: Organizational Change

About This Chapter

Watch management video lessons and learn the different aspects of organizational change. These video lessons are short and engaging and make learning easy!

Organizational Change - Chapter Summary and Learning Objectives

Organizational change is nothing new in business. In fact, changes are often necessary to allow a company to be effective and stay on top in the business market. When organizational change occurs, though, not everyone in the company welcomes it with open arms. As you will learn in our lessons, there are many challenges managers may face during times of change. Our lessons will also introduce you to the different types of organizational change and the reasons why it may be necessary.

Changes in an organization sometimes occur naturally, but in many cases, changes are planned. Let our lessons introduce you to the planned change process. See the different steps and learn what happens as an organization moves through the process.

There are many theories and ideas about organizational change. For example, Lewin's 3-stage model of change, addressed in our lessons, states that change goes through three steps. You'll study these steps and learn about organizational change from Lewin's perspective. You can also learn about Lewin's force-field analysis change model, which is a 5-step process of influence that leads to change.

In addition to learning about Lewin, our lessons will address John Kotter. Kotter's 8-step change model of management addresses the role of management in organizational change. Learn about how to put change into motion and how to deal with any issues that may arise in the process.

Take a look at organizational culture and see why some organizations become learning organizations. Get the definition of a learning organization and see what benefits can come from becoming one. Also, you can take a look at how the culture of an organization is addressed during a time of change. Thanks for watching our lessons!

10 Lessons in Chapter 5: Organizational Change
How Internal and External Factors Drive Organizational Change

1. How Internal and External Factors Drive Organizational Change

Managers must recognize and respond to all factors that affect their organizations. This lesson describes how the internal and external environments of an organization drive change within the company.

Types of Internal Organizational Change: Structural, Strategic, People, and Process

2. Types of Internal Organizational Change: Structural, Strategic, People, and Process

Organizational change can occur in response to internal or external factors. This lesson focuses specifically on those changes that occur in a company's internal environment, including structural, strategic, people and process changes.

Managerial Challenges Caused by Organizational Change

3. Managerial Challenges Caused by Organizational Change

External factors and internal environmental factors are responsible for many overall organizational changes. With change, managers must plan for challenges they may face when trying to implement new ways of doing things.

The Planned Change Process

4. The Planned Change Process

Change is one of the most challenging events an organization will go through. This lesson describes the steps of the planned changed process, which include recognizing the need for change, developing change goals, appointing a change agent, assessing the current climate, developing and implementing a change plan and evaluating the plan's success.

Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing

5. Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing

Organizational change does not have to be a complex process. In fact, Kurt Lewin did it in just three steps. This lesson discusses the three stages of organizational change according to Lewin, including unfreezing, changing and refreezing.

Kurt Lewin's Force-Field Analysis Change Model

6. Kurt Lewin's Force-Field Analysis Change Model

Kurt Lewin's force field analysis change model was designed to weigh the driving and restraining forces that affect change in organizations. The 'force field' can be described as two opposite forces working for and against change. In this lesson, we'll learn how to analyze the force field.

Kotter's 8-Step Change Model of Management

7. Kotter's 8-Step Change Model of Management

This lesson details the steps involved in Kotter's eight-step change model including: create urgency, form a powerful coalition, create change vision, communicate the vision, remove obstacles, create short-term wins, build on the change, and anchor the change in organizational culture.

Applying Kotter's 8-Step Change Model

8. Applying Kotter's 8-Step Change Model

John Kotter's 8-step change model is widely accepted across all industries as an effective model for implementing organizational change. In this lesson, each step of the Kotter model is discussed using Carl's carwash as the contextual example for making lasting change at the carwash.

How Companies Become Learning Organizations

9. How Companies Become Learning Organizations

In today's knowledge economy, it is imperative that organizations and their members find ways to acquire, share, and apply new knowledge; a notion that is highly characteristic of a learning organization. In this lesson, you will learn what it means to be a learning organization and the benefits of becoming one.

Organizational Culture and Change

10. Organizational Culture and Change

Organizational change involving altering processes and systems within a company often affects the existing group norms, beliefs and values. This makes change a challenge for managers. There are tactics managers can use to institute change in a positive and welcoming way.

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