Automated teller machine (ATM) technicians install, maintain and repair these money distributors and, increasingly, kiosks as well. ATM technicians work all hours of the day and night to ensure people are able to make business and banking transactions. ATM technicians generally have some postsecondary training and learn specific skills on the job. Voluntary certifications are available from the Electronics Technicians Association International and equipment manufacturers.
|Required Education||High school diploma with experience in field|
|Other Requirements||Voluntary certification|
|Projected Job Growth (2012-2022)||4% (computer, ATM and office machine repairers)*|
|Median Wage (2013)||$36,390 (computer, ATM and office machine repairers)*|
Source: *U.S. Bureau of Labor Statistics
Three Steps to Become an ATM Technician
Step 1: Learn Basic Electronics
There are several educational options that can give aspiring ATM technicians a solid foundation for their career. Many vocational schools offer basic electronics courses that allow the student to attend without disrupting his or her regular work schedule. Furthermore, the military has an entire section devoted solely to electronics, and the skills learned in this billet are easily transferable to the civilian world.
Another option is to get an associate's degree in electronic engineering or electronic communications. Most employers do not require an ATM technician to have a degree, but the majority of those employed in this field have some level of college education, such as a certificate or diploma. Coursework in computer technology is considered a plus.
Step 2: Get Experience
Most ATM technician employers look for 2-5 years of experience in electronics-related fields. Hands-on experience is often preferable. Jobs that offer the experience these employers find valuable include appliance repair and installation, copy machine repair, computer repair, and vending machine repair and installation. Experience and skills that might make an aspiring ATM technician's resume more appealing include:
- System software operations knowledge
- Above-average math skills
- Understanding of electromechanical tools
- Customer service skills
- Good communication skills
Step 3: Acquire a Job
A few things that most employers consider crucial are a valid driver's license with a clean driving record, scheduling flexibility, a good credit record and the ability to work unsupervised. Some employers require an employee to carry a sidearm while on duty, so a prospective technician must be able to qualify for a carry license. State government websites provide qualification requirements.