Should I Become a Fast Food General Manager?
Fast food general managers work closely with employees in a customer service environment. In today's fast food industry, these positions require strong leaderships skills, since managers must train a team of workers to meet business and food quality goals. Dealing with unhappy customers can be quite stressful as well, and many fast food managers put in long hours on the weekends and evenings. The U.S. Bureau of Labor Statistics reported the median annual salary for food service managers in May 2015 was $48,690.
|Degree Level||None required, though many employers prefer a college degree|
|Degree Fields||Food service management or hospitality|
|Experience||Two or more years of food service management experience usually needed|
|Key Skills||Customer service, leadership, and interpersonal communication; office management and food management; understanding of payroll procedures and skills; knowledge of food safety and sanitation regulations|
|Certification||Optional Foodservice Management Professional (FMP) certification from the National Restaurant Association Educational Foundation|
Source: U.S. Bureau of Labor Statistics (May 2014)
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Steps to Become a Fast Food General Manager
Step 1: Take Related Classes
Fast food general managers are usually required to have a high school diploma or equivalent. Taking classes in math, accounting, communication, business, or computer science while still in high school can help you develop useful skills needed as a general manager at a fast food establishment.
Consider a college degree. Although a college degree is not normally a requirement for a general manager position at a fast food restaurant, many employers prefer candidates with postsecondary experience in hospitality or food service management. Training can be found in the form of associate's and bachelor's degree programs, as well as non-degree certificate programs. These programs typically require students to take classes in food preparation, sanitation, cost control, human resources management, and menu planning. Internships and work requirements at food establishments are often part of the program.
Step 2: Gain Experience
Employers often seek experienced professionals for general manager positions at fast food establishments. Experience requirements can range from two years to five or more years. Experience can be acquired by taking lesser management positions within the food service industry.
Seek experience with a target company. If you are interested in a general management career with a particular company, you might be best served by gaining experience within the same company as a food service employee or server. This offers a chance to learn the company's standards and could pave the way for internal advancement.
Step 3: Seek Optional Certification
The National Restaurant Association Educational Foundation offers certification as a Foodservice Management Professional (FMP), which can showcase the recipient's professionalism and management skills. Acquiring the certificate requires three years of leadership experience or an associate's degree combined with two years of experience. You also need to already hold Food Protection Manager certification, which can be earned from the ServSafe program. After meeting these requirements, you must pass the FMP exam. Having this voluntary certification may qualify you for higher-paying positions.
To become a fast food general manager, you need to gain experience in fast food and management, but getting a college degree and obtaining voluntary certification may improve your chances at securing a job.