A brew house supervisor needs to have strong communication skills, as their duties can involve hiring and training workers and assigning staff to various tasks. In addition to relevant work experience, a brew house supervisor needs to have a high school diploma and excellent customer service skills.
Brew house supervisors manage different teams of food service and bartending employees. Some supervisors help create the brew house food menu, whereas others focus on promoting the alcohol brewed on-site. Most supervisors possess a high school diploma and can gain brew house experience by first working in entry-level positions.
|Required Education||High school diploma|
|Other Requirements||Experience working in entry-level positions with the brew house or at a similar establishment|
|Projected Job Growth (2014-2024)*||5% for all food service managers; 10% for all first-line supervisors of food preparation and serving workers|
|Median Salary (2015)*||$48,690 for all food service managers; $30,340 for all first-line supervisors of food preparation and serving workers|
Source: *U.S. Bureau of Labor Statistics
Job Description of a Brew House Supervisor
Most brew houses consist of a restaurant and on-site brewery, so brew house supervisors oversee the workers who serve and cook the food, as well as those who brew and serve the alcohol. Supervisors talk with customers to ensure they are enjoying their meals. Depending on the size of the facility, supervisors may be involved with marketing and promotions. For established franchise-chain locations, supervisors must maintain the company image through controlling the restaurant's atmosphere and enforcing company policies.
Brew House Supervisor Job Duties
Supervisors are responsible for finding, hiring, and training new workers. Some supervisors delegate training responsibilities to a team leader where there is more than one supervisor managing a different team, such as brewery workers, kitchen staff, and serving crew. In this case, supervisors would need to agree on team collaboration.
Like most management positions, a supervisor's duties include completing and submitting paperwork. Supervisors run inventory reports and account for items used. They are responsible for purchasing food items, brewery ingredients, and other necessary merchandise. Supervisors schedule shifts for employees and weekly meetings for team leaders. Supervisors make sure all the cash has been counted, logged, and deposited.
Another key duty includes dealing with disputes. For example, sometimes customers are unsatisfied with their meals and supervisors must apologize to the customer and offer compensation. Supervisors must also deal with employee disputes and reprimanding employees appropriately for misconduct.
Brew House Supervisor Salary Info
The U.S. Bureau of Labor Statistics (BLS), in May 2015, reported that supervisors of servers and food preparation staff earned an annual median salary of $30,340 (www.bls.gov). During that same year, data from the BLS showed that food service managers earned an annual median salary of $48,690. Since food service managers and staff supervisors have similar duties to brew house supervisors, they may expect to earn an annual median salary within a similar range.
The top-paying states for staff supervisors in May 2015 included the District of Columbia, New Jersey, Rhode Island, Delaware, and Maryland, stated the BLS. Comparatively, the top-paying states for food service managers in that same year were New Jersey, Delaware, Rhode Island, New York, and Florida.
Brew house supervisors typically supervise bartenders, menus, servers, and cooks within a brew house. They often need to keep track of inventories, place product orders, and schedule shifts, and require strong leadership and communication skills. Positions similar to a brew house supervisor earned a median income ranging from about $30,000 to more than $48,000 in 2015.