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Communication Skills Training and Education Program Information

Individuals who are interested in learning more about communication while improving their written and oral communication skills may enroll in a communication skills certificate program. Students of these certification programs will become familiar with various communication methods and improve basic writing and speaking skills for various situations.

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Essential Information

Candidates interested in learning more about the communication process and in improving their writing and speaking skills may enroll in a communication skills certificate program where they will learn various methods of communicating, along with the essentials for effective writing and speaking in various situations.

  • Online Availability: Classes are available online.
  • Program Specialization: Some programs may focus on business communications, while others cover general communication skills.
  • Prerequisites: Applicants must have a high school diploma or equivalent.
  • Program Length: Communication skills certificate programs typically include 4-6 classes.

Communication Skills Certification Program

Applicants to the communication skills program must have a high school diploma or equivalent. Students of the program will refine speaking abilities and learn to write more effectively. Courses guide students in improving their grammar and language skills and may be application or theory-based.

Common topics might include:

  • Listening Techniques
  • Non-Verbal Communication Techniques
  • Social and Personal Communication Methods
  • Speaking Confidently
  • Business Writing
  • English Grammar and Composition

Popular Career Options

Many types of businesses need employees who possess communication skills. Some examples of professionals whose functions include communication techniques may include:

  • Media specialist
  • Public relations specialist
  • Technical writer
  • Call center representative
  • Customer service representative
  • Receptionist
  • Sales representative

Employment Outlook and Salary Info

Public relations specialists were projected to see a 23% increase in jobs from 2010-2020, which is faster than average, according to the U.S. Bureau of Labor Statistics (BLS). The mean annual wages for public relations specialists were $61,980 in May 2012.

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Avg. Wages For Related Jobs

Source: Bureau of Labor Statistics