Communication Skills Training and Education Program Information

Individuals who are interested in learning more about communication while improving their written and oral communication skills may enroll in a communication skills certificate program.

Essential Information

A communication skills certificate program offers an overview of the methods of communicating. It also trains students to use their communication skills effectively in various situations. Some programs may focus on business communications, while others cover general communication skills. In total, communication skills certificate programs typically include 4-6 classes, and some are available online.


Communication Skills Certification Program

Applicants to the communication skills program must have a high school diploma or equivalent. Students of the program will refine speaking abilities and learn to write more effectively. Courses guide students in improving their grammar and language skills and may be application or theory-based. Common course topics might include:

  • Listening Techniques
  • Non-Verbal Communication Techniques
  • Social and Personal Communication Methods
  • Speaking Confidently
  • Business Writing
  • English Grammar and Composition

Popular Career Options

Many types of businesses need employees who possess communication skills. Some examples of professionals whose functions include communication techniques may include:

  • Media specialist
  • Public relations specialist
  • Technical writer
  • Customer service representative
  • Receptionist
  • Sales representative

Employment Outlook and Salary Info

Public relations specialists were projected to see a 6% increase in jobs from 2014-2024, which is average, according to the U.S. Bureau of Labor Statistics (BLS). The mean annual wages for public relations specialists were $65,830 in May 2015.

Students who want to boost their communication abilities and expertise without committing to a full degree program can get relevant training through a relatively short certificate program.

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