Career Definition for a Field Office Technician
Field office technicians are responsible for visiting both onsite and offsite locations of a company to address all the technological and networking needs of the business. In addition to maintaining field office technology, field office technicians sometimes train customers and coworkers on how to use software and hardware. A field office technician is also expected to perform upgrades on computers, maintain logs, repair faulty equipment, sustain a functioning server, and provide other technological support.
|Education||Associate's or bachelor's degree in a computer science field|
|Job Skills||Good time management, able to move 60 pounds, and knowledge of operating systems and computer hardware|
|Median Salary (2015)*||$36,840 (for computer, ATM, and office machine repairers)|
|Job Growth (2014-2024)*||4% (for computer, ATM, and office machine repairers)|
Source: *U.S. Bureau of Labor Statistics
Obtaining an associate's degree or a bachelor's degree in a computer science field is essential for prospective field office technicians because employers expect applicants to have fundamental technological knowledge. Taking courses in computer technology, computer software, and operating systems is the best way for field office technicians to acquire the job skills needed to perform effectively. Various certifications are recommended for field office technicians, including the Microsoft Certified Professional (MCP) and Microsoft Certified Desktop Support Technician (MCDST).
Field office technicians are often expected to handle many projects and work independently; therefore, they must be able to handle stress and manage time effectively. There are some physical requirements in field office technology; field office technicians sometimes transport equipment weighing up to 60 lbs. between field locations and load or unload it upon arrival. Finally, field office technicians should have curious, adapting minds that can take in all the technological information required to know the ins and outs of both operating systems and computer hardware.
Career and Economic Outlook
According to the U.S. Bureau of Labor Statistics (BLS), the median annual income of computer, ATM, and office machine repairers, including field office technicians, was $36,840 as of May 2015. Employment of all computer, ATM, and office machine repairers is estimated to grow more slowly than average, at a rate of 4% from 2014-2024. Field office technicians must stay up-to-date in new technologies in order to remain competitive in the job market.
Alternate Career Options
Similar careers to a field office technician include:
General Maintenance and Repair Worker
A general maintenance and repair worker commonly works in a field like real estate rental or leasing or manufacturing or for an employer, like a hotel, hospital or school. These workers perform a variety of duties; they're responsible for servicing and fixing anything from machinery to leaky pipes to cracks in the wall. General maintenance and repair workers handle the kinds of jobs that aren't specialized or extensive enough to warrant the expertise of a licensed professional like an electrician or plumber.
This occupation typically requires a high school diploma; most workers learn their duties on the job. In some states, licensing may be required. The BLS expects employment of general maintenance and repair workers to grow 6% from 2014-2024, a roughly average rate. The median annual pay rate for this job was $36,630 in 2015, per the BLS, and the states with the highest concentration of workers in this field were Louisiana, Wyoming, West Virginia, South Carolina, and Mississippi.
Electrical and Electronics Installer and Repairer
In this career, workers diagnose problems with electronics and electrical systems; they may work on things like antennas, surveillance systems, and electric motors. They fix what's repairable and swap out defective or broken parts. Electrical and electronics installers and repairers use specialized instruments like multimeters, signal generators, and oscilloscopes, as well as manufacturers' guides for troubleshooting. These workers are often employed by factories and repair shops.
This job requires a high school diploma and some postsecondary technical school training in electronics, followed by on-the-job training. Numerous industry certifications are available, and can give candidates an advantage in job-hunting. The BLS predicts that the number of jobs in this field will decrease by 4% from 2014-2024. The median pay for this job where the installer specialized in transportation equipment was $58,990 in 2015, per the BLS; in that same year, those who specialized in commercial and industrial equipment earned median pay of $55,690.