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How to Become a Medical Staff Coordinator

Research the requirements to become a medical staff coordinator. Learn about the job duties and read the step-by-step process to start a career in medical staff coordinating.

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Do I Want to Be a Medical Staff Coordinator?

Medical staff coordinators are responsible for credentialing physicians and other healthcare professionals, managing meetings, resolving issues and complaints, ensuring that healthcare providers adhere to quality regulations and policies, maintaining credentials, and other related duties.

The majority of medical and health services managers, such as medical staff coordinators, work in office settings located within medical businesses such as hospitals, long-term care centers, or doctor's offices. Most coordinators work full-time, primarily during business hours. For those who work in hospitals and other 24-hour care centers, night and weekend shifts are likely.

Job Requirements

Most employers require candidates to have a high school diploma, certification and healthcare clerical experience. Some may prefer a candidate with a business or technical degree. The following table contains some of the most common requirements for becoming a medical staff coordinator according to job ads posted online in January 2013:

Common Requirements
Degree Level High school diploma required, some employers prefer candidates with an associate's degree
Degree FieldBusiness, health information technology or related field
Experience 1-3 years of experience in a related field
CertificationCertified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM)
Key SkillsExcellent interpersonal and communication skills, ability to maintain confidentiality, professionalism, detail-oriented with excellent organizational skills
Computer Skills Microsoft Office proficiency and word processing

Step 1: Get an Associate's Degree

While it isn't a requirement for all jobs, an associate's degree in business or health information technology can be beneficial when seeking a medical staff coordinator position. An associate's degree program in business administration may provide courses in financial and managerial accounting, effective speech and business writing, business ethics, principles of marketing and basic management concepts. A health information technology degree program might include courses in anatomy and physiology, medical terminology, legal aspects of health information, health information management, health information technology and coding.

Step 2: Gain Work Experience

Medical staff coordinator employers require candidates to have professional experience in a clerical healthcare or medical staff services position. These positions can provide individuals with the knowledge and skills necessary for the CPCS or CPMSM certification exams. These skills include word processing, medical terminology, healthcare laws and regulations and other skills. Employment in a hospital, clinic or medical office can provide the experience needed.

Step 3: Get Certified

The National Association of Medical Staff Services (NAMSS) offers two certification designations, the CPCS and CPMSM. The CPCS requirements include employment in a medical staff services position for three consecutive years. The CPMSM requirements include employment in a medical staff services position for the past 12 months or five years of medical staff services experience in the past eight years. Both certifications require passing a written exam. Employers prefer candidates with one or both of these designations because they prove competency in the field. Certified candidates can then seek employment through hospitals, clinics or other healthcare organizations.

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