How to Become a Personal Concierge: Career Roadmap

Research the requirements to become a personal concierge. Learn about the job description and duties and read the step-by-step process to start a career as a personal concierge.

Should I Become a Personal Concierge?

A personal concierge helps clients handle the demands of a hectic lifestyle. Unlike a personal assistant, who works for one client full time, a personal concierge works on a part-time basis for several different clients to complete the errands and tasks that each individual is too busy to handle.

Some concierges choose to work for an existing personal concierge service, while others work for themselves as business owners. Select clients may be difficult or demanding, requiring concierges to display an abundance of patience or tact. Although a college degree is not usually required, aspiring concierges may benefit from completing postsecondary business courses. Optional certifications are available.

Career Requirements

Degree LevelNone required; coursework in business may be helpful, optional bachelor's in business related field
Licensure or CertificationNot required; voluntary certification is available
ExperienceNot required
Key Skills Excellent customer and personal service, organization, communication skills, word processing and other software, perceptiveness and sensitivity
Salary (2014)$28,170 per year (Median for all concierges)

Source: U.S. Bureau of Labor Statistics

Step 1: Consider Education Requirements

Because a personal concierge needs a broad skill set, as opposed to technical knowledge related to one field, the education requirements are fairly relaxed. Often a personal concierge will have only a high school diploma. In order to succeed as personal concierges, individuals need to have patience, problem-solving abilities, people skills and organizational expertise. For those who wish to open their own services, a bachelor's degree in a business related field helps with the behind-the-scenes knowledge needed to operate a business.

Step 2: Receive Training

The duties of a personal concierge change depending on whether he or she works in the personal or corporate field. Specific training for these duties can be found in books, online or through professional organizations such as the International Concierge and Lifestyle Management Association. Securing a job at an existing business provides on-the-job training in many areas, such as travel arrangements and personal shopping.

Step 3: Search for a Job

Aspiring personal concierges can search for positions online, either through job boards or on personal concierge services websites, or they can start their own services. According to an Entrepreneur Magazine article, which excerpts a personal concierge start-up guide produced by the magazine, the initial costs for a personal concierge business can range from $2,000 to $4,000. The article suggests that, in order to make the most of this investment, personal concierges should concentrate on making strong contacts in the business world that could lead to being hired for services.

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