Job Description of a Community Liaison Officer

Community liaison officers require little formal education. Learn about the education, training, job duties, and other requirements to see if this is the right career for you.

Essential Information

Community liaison officers work for organizations that have significant interaction with the general public, such as police departments, community groups, or federal agencies. While some organizations may have different job requirements, most community liaison officers must have a high school diploma, excellent communications skills (written and oral), the ability to work with a wide variety of people, strong organizational skills, and should be significantly involved in the communities they serve. In addition, some employers may require post-secondary education in their related field (for example, a criminal justice degree if working in a police department). This career field would appeal to people who enjoy writing, public speaking, and interacting with people.

Required Education High School diploma, with possible post-secondary education depending on employer's field.
Other Requirements Strong communication, organization, and interpersonal skills.
Projected Job Growth (2012-2022)* 21% (Social and Community Service Managers)
Median Salary (2013)* $61,160 (Social and Community Service Managers)

Source: *U.S. Bureau of Labor Statistics

Job Duties

One common duty of a community liaison officer is to give safety presentations to community organizations, schools, or universities. They also may work to improve problematic areas, neighborhoods, or cities and visit with citizens to increase crime awareness and prevention. Community liaison officers may also host or attend regular community meetings.

These specialized community liaison officers may be assigned to assist with victims of crime by providing financial, legal, or law enforcement guidance for the victim. Similarly, community liaison officers support other police officers by collecting evidence, gathering facts, and interviewing witnesses. Some community liaison officers work to assimilate new members of a community to a new area.

Job Requirements

While specific towns and cities can have different job requirements, community liaison officers often must have excellent communication skills, be in good physical shape, be able to work with a variety of people, hold a high school diploma, and have a criminal justice education. Some communities may require formal postsecondary education. Because follow-through is an important aspect of a community liaison officer's position, they must also have excellent organizational skills and have effective plans in place for improvement. Community liaison officers also need to be involved in the communities in which they serve.

Salary Info and Job Outlook

Although the U.S. Bureau of Labor Statistics (BLS, does not provide information specific to community liaison officers, it does publish data pertinent to both social and community service managers and police officers. The BLS predicts that the employment of social and community service managers will likely grow by about 21% between 2012 and 2022, while job opportunities afforded to police and sheriff's patrol officers will grow by about 6% during the same time frame.

Social and community service managers were reported to have earned median salaries of $61,160 in May 2013 by the BLS. The same source indicated that police officers earned a median of $56,130 a year.

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