A patient care coordinator's job is to ensure that a medical facility is providing high quality care services. They work with administration, staff, and patients to reach health care goals and to keep the lines of communication open. Some are registered nurses, but this often is not mandatory. Those who aren't nurses often hold associate's or bachelor's degrees in a relevant area.
|Required Education||Associate's or bachelor's degree in health care administration or related area, if a nursing degree is not required|
|Projected Job Growth (2012-2022)||13% for all types of customer service representatives*|
|Median Salary (2014)||$43,289**|
Sources: * U.S. Bureau of Labor Statistics (BLS), **PayScale.com
Patient Care Coordinator Job Description
In some facilities, a patient care coordinator is also a registered nurse (RN); however, this is not a requirement at all facilities. A patient care coordinator may work in hospitals, physician's offices, dental offices, clinics, specialty care centers, and nursing care facilities. According to Payscale.com, annual earnings for a patient care coordinator ranged from $28,660 to $68,533, as of September 2014.
Duties of a patient care coordinator vary widely depending on the facility in which the coordinator works. The main job of a patient care coordinator is to ensure high quality health care. A coordinator helps to ensure patients understand every aspect of their care while also working with administration to create policies and make decisions that are in the best interest of the patients. Duties may include:
- Developing and coordinating patient care programs
- Managing and preparing public relations information
- Managing human resources
- Handling patient case management
- Managing patient care
Patient Care Coordinator Education Requirements
A patient care coordinator has different education options depending on employer requirements. If a nursing degree is not required by an employer, then a student may pursue an associate's or bachelor's degree in a relevant area, such as medical or health care administration. These degree programs prepare a student for the administrative side of patient care. A student learns about medical office procedures, medical coding, transcription, management, and finance in these types of programs.
For students that want to work for an employer that requires a nursing degree, a bachelor's degree in nursing is a good option. In a nursing program a student learns about nutrition, human resources, ethics, data management, chemistry, and anatomy. A student must also be licensed as a nurse in accordance with state law.
According to Monster.com job advertisements from November 2010, employers also prefer a patient care coordinator to have at least two years of experience in healthcare and previous experience in a supervisor position. Some employers prefer candidates to have specific experience in managing patient care.