Hospitality Career Options in the Restaurant Industry
There are many different options for individuals who are interested in a hospitality-related career within the restaurant industry. The role they decide to pursue will likely depend on what their career goals are, if they have prior training or experience, and whether they enjoy interacting with customers and/or managing teams. Below, we will discuss five different hospitality careers in the restaurant industry.
|Job Title||Median Salary (2016)*||Job Growth (2016-2026)*|
|Food and Beverage Serving and Related Workers||$19,630||14%|
|Food Service Managers||$50,820||9%|
|Chefs and Head Cooks||$43,180||10%|
Source: *U.S. Bureau of Labor Statistics
Find schools that offer these popular programs
- Resort Management
- Resort, Hotel, Motel, and Spa Management
- Restaurant Mgmt
- Travel and Tourism Management
Career Information for Hospitality-Related Restaurant Jobs
As a waiter or waitress in a restaurant, you have a large number of hospitality-related responsibilities as you make sure customers have a positive experience at a restaurant. Some of your duties may include greeting customers, providing guidance on the menu, taking orders, delivering food, checking on customers to see if they need anything, and taking payment at the end of the meal. Waiters and waitresses sometimes have to deal with complaints or problems if something is wrong with the order or if a customer doesn't like their food. To become a waiter or waitress, no specific educational experience is required, as on-the-job training is typically the main component in learning how to do the job effectively.
Bartenders who work in restaurants are in charge of preparing alcoholic drinks for customers as well as providing customers with recommendations if they don't know what to order. Some restaurants may have a large bar area where customers may sit to eat or have drinks, in which case the bartender must be able to take food and drink orders as well as handle payment. Bartenders are typically trained on-the-job, though bartenders who work in high-end restaurants may have prior experience or have attending bartending classes.
Food and Beverage Server
Food and beverage serving and related workers encompass a wide variety of different jobs one could hold in the restaurant industry. For example, hosts and hostesses often stand at the entrance of the restaurant and help customers with reservations, show them to their tables, provide them with menus, and may take drink orders. Other workers may be in charge of clearing and cleaning tables after customers have left in order to prepare them for new guests. On-the-job training is typically the only requirement for a job as a food and beverage serving worker.
Food Service Manager
As a food service manager, you are in charge of managing all of the staff and workers in a restaurant, as well as overseeing the overall operation of the restaurant to make sure everything runs smoothly. You are often responsible for hiring and training staff, making sure staff are performing their duties properly, and assessing the overall quality of the food. Food service managers may also walk around the restaurant to check on customers and make sure their dining experience is positive as well as handle any complaints a customer. To become a food service manager, you generally need to have worked for several years in the food service industry. Postsecondary training, such as a bachelor's degree in restaurant management, may be preferred by some employers.
While chefs and head cooks often do not interact with customers directly, they play a big role in the overall hospitality of a restaurant since they are in charge of preparing the food a customer orders. In order to provide good service, chefs and head cooks have to make sure they get the orders right and prepare them in a timely manner. They are also generally responsible for managing the kitchen staff and make sure the kitchen is kept cleaned and stocked. Chefs and head cooks may learn their skills through working in restaurants, though some receive formal training through colleges and cooking schools.