Bank Teller Courses and Certificate Program Information

Although not all bank teller positions require postsecondary education, earning a certificate might help individuals learn the job faster and more efficiently than they would through on-the-job training. Applicants to bank teller programs generally must be high school graduates or have a GED.

Essential Information

Certificate programs for prospective bank tellers instruct students on topics such as financial transactions, sales, compliance, security procedures and customer service. Some programs include paid internships with local financial institutions. The time it takes to earn a certificate can vary from a few weeks to a year. Graduates might be eligible for professional certification as a bank teller.

  • Prerequisites: High school diploma
  • Program Specializations: Accounting, fraud prevention, marketing

Bank Teller Certificate

Students in bank teller program might participate in role-play scenarios and other hands-on training techniques. They usually learn about fraud prevention, teller duties, loan processing and credit payments. Other coursework might cover:

  • Accounting
  • Word processing
  • Business topics
  • Human relations
  • Business communications and marketing
  • Customer service

Employment Outlook and Salary Information

The U.S. Bureau of Labor Statistics (BLS) reported that bank tellers could see as little as 1% job growth between 2012 and 2022, which was slower than the average for all other occupations (

The BLS reported that the median annual wage for bank tellers was $ 25,760 as of May 2014. The top-paying states for tellers were Alaska, Massachusetts, Connecticut and Rhode Island, according to the BLS.

Continuing Education

The American Bankers Association's Institute of Certified Bankers (ICB) offers certification for qualified individuals. Applicants for the Certified Bank Teller (CBT) designation must have at least six months of work experience and pass an exam that covers areas such as sales, service, teller operations and ethics ( They also must present a letter of recommendation and sign an ethics statement. Certification must be renewed every three years, which requires completion of six hours of continuing education.

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