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Bank Teller School and College Program Overviews

A large number of bank tellers receive on-the-job training; however, bank teller training programs also are readily available at the certificate level.These programs usually result in a certificate of completion and can take as little as nine weeks to complete, though some extensive or specialized programs can last several months.

Essential Information

Bank tellers should have an understanding of cashing checks, assisting customers in making deposits and withdrawals, accepting payments on loans and conducting other routine banking transactions. Students build skills in fraud prevention and daily transaction balancing, while also learning about banking regulations, policies and terminology. Many certificate programs emphasize customer service and business communication. Tellers may also work as liaisons between patrons and other bank professionals; thus, ethics and sales courses are common to many programs.

  • Program Levels for Bank Tellers: Certificate of Completion
  • Prerequisites: There are typically no prerequisites for bank teller certificate programs beyond a high school diploma. Applicants should be skilled in mathematics and statistics.
  • Program Length: Nine weeks to several months, depending on program.

Bank Teller Certificate of Completion

Coursework in bank teller certificate programs ranges from general banking classes to those that equip students with specific bank-telling skills. This often includes the following courses:

  • History of banking
  • Business communication
  • Business etiquette
  • Business ethics
  • Customer service

Employment Outlook and Salary Info

The U.S. Bureau of Labor Statistics (www.bls.gov) predicted that, due to the result of changes in the banking industry and a large number of banks already in existence, job opportunities for bank tellers would grow by only 1% between 2012 and 2022. The BLS also noted that the average annual salary for bank tellers was $26,650 in May 2014. The bottom ten percent of bank tellers made slightly above $20,000 a year, while the top ten percent earned just under $36,000, according to the BLS.

Continuing Education

Bank tellers who hope to advance in the banking field might choose to pursue an associate's degree in banking or financial management or even a bachelor's degree in accounting or business. Additionally, bank tellers can pursue an American Institute of Banking (AIB) Bank Teller Certificate, which requires completion of several courses, such as effective referrals and regulatory compliance

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