Bank Teller School and College Program Overviews
Read about certificate programs for aspiring bank tellers. Get details on prerequisites and coursework, as well as continuing education options. Take a look at statistics concerning job outlook and wages for bank tellers.
Bank tellers cash checks, assist customers in making deposits and withdrawals, accept payments on loans and conduct other routine banking transactions. A large number of bank tellers receive on-the-job training; however, bank teller training programs also are readily available at the certificate level. Bank teller training programs usually result in a certificate of completion and can take as little as nine weeks to complete, though some extensive or specialized programs can last several months. Students build skills in fraud prevention and daily transaction balancing, while also learning about banking regulations, policies and terminology.
Many certificate programs emphasize customer service and business communication. Tellers may also work as liaisons between patrons and other bank professionals; thus, ethics and sales courses are common to many programs. Further studies in a degree program in financial management or accounting could benefit those seeking career advancement.
There are typically no prerequisites for bank teller certificate programs beyond a high school diploma. However, applicants should be skilled in mathematics and statistics.
Coursework in bank teller certificate programs ranges from general banking classes to those that equip students with specific bank-telling skills. This often includes the following courses:
- History of banking
- Business communication
- Business etiquette
- Business ethics
- Customer service
Career Outlook and Salary Info
The U.S. Bureau of Labor Statistics (www.bls.gov) predicted that, due to the result of changes in the banking industry and a large number of banks already in existence, job opportunities for bank tellers would grow by only 1% between 2010 and 2020. The BLS also noted that the average annual salary for bank tellers was $25,790 in May 2012. The bottom ten percent of bank tellers made just under $20,000 a year, while the top ten percent earned just over $34,000, according to the BLS.
Bank tellers who hope to advance in the banking field might choose to pursue an associate's degree in banking or financial management or even a bachelor's degree in accounting or business. Additionally, bank tellers can pursue an American Institute of Banking (AIB) Bank Teller Certificate, which requires completion of several courses, such as effective referrals and regulatory compliance.
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