Bank tellers should have an understanding of cashing checks, assisting customers in making deposits and withdrawals, accepting payments on loans and conducting other routine banking transactions. Certificate programs help students learn about banking regulations, policies and terminology. Tellers may also work as liaisons between patrons and other bank professionals; thus, ethics and sales courses are common to many programs.
There are typically no prerequisites for bank teller certificate programs beyond a high school diploma. Applicants should be skilled in mathematics and statistics.
Bank Teller Certificate of Completion
The coursework in these programs ranges from general banking classes to those that equip students with specific bank-telling skills, such as fraud prevention and daily transaction balancing. Programs often include the following courses:
- History of banking
- Business communication
- Business etiquette
- Customer service
Employment Outlook and Salary Info
The U.S. Bureau of Labor Statistics (www.bls.gov) predicted that, due to the result of changes in the banking industry and a large number of banks already in existence, job opportunities for bank tellers would decline 8% between 2014 and 2024. The BLS also noted that the average annual salary for bank tellers was $27,260 in May 2015. The bottom ten percent of bank tellers made slightly above $20,000 a year, while the top ten percent earned just under $37,000, according to the BLS.
Bank tellers who hope to advance in the banking field might choose to pursue an associate's degree in banking or financial management or even a bachelor's degree in accounting or business. Additionally, bank tellers can pursue an American Institute of Banking (AIB) Bank Teller Certificate, which requires completion of several courses, such as effective referrals and regulatory compliance
Aspiring bank tellers can look into certificate programs to gain the necessary training in banking transactions and customer service. Associate and bachelor's degree programs in related financial fields can also be useful to those in the banking world.