Case Management Training Programs and Courses Overview

Case management can be studied at undergraduate and graduate degree levels. Courses related to case management might address research methods, case assessment, human behavior and clinical ethics.

Essential Information

A bachelor's degree program in social work, which contains case management content, is designed for high school graduates entering the field, while postgraduate certificate and master's degree programs are intended for experienced workers.

Practical work can help students get experience in case management. The need for licensure will depend on the career path a student chooses.

  • Program Levels for Case Management Degrees: Bachelor's degrees, Certificate programs and Master's degree in Nursing Case Management
  • Prerequisites: Admission into a bachelor's program requires a high school diploma or GED; Certificate programs require work experience; Master's degree requires students to be registered RN's and have a bachelor's degree in nursing
  • Program Length: Six to eight weeks for a certificate, two years for a master's degree
  • Experiential Learning: Bachelor's degrees includes fieldwork in a social service agency

Bachelor's Degree Programs in Social Work

Bachelor's degree programs in social work provide a well-rounded base of knowledge for those aspiring to become case managers in settings such as community service agencies or health care facilities. Case managers work to plan and coordinate consistent quality care for patients and clients, and bachelor's programs in social work examine relevant topics like client interviewing, assessment, case management, crisis intervention and community outreach.

The curriculum for these programs focuses on problem solving techniques, how to improve the lives of clients and how to help develop social policies. Students must also complete fieldwork in a social service agency or related organization as part of the program requirements. Typical course topics may be:

  • Social welfare programs, policies and issues
  • Social work research methods
  • Human behavior and the social environment
  • Social justice
  • Social work statistics
  • Social work practice with individuals and families

Certificate Programs in Case Management

For healthcare professionals and social workers, another path to case management is through a certificate program in case management. These programs teach students to allocate budget dollars in order to get the most out of available resources. They also cover how to work collaboratively with clients, their families and their care providers. Earning a certificate in case management signifies mastery of case management techniques and theory to employers, and can normally be achieved in 6-8 weeks. For acceptance into the program, applicants must already have experience working in the healthcare or social services industry.

The course curriculum is designed to prepare professionals for new career outlets in their field. Course topics may be:

  • Effective case management in the community
  • Effective case management in healthcare systems
  • Clinical ethics
  • Life care planning
  • Physical and psychological factors
  • Legal responsibilities

Master's Degree Programs in Nursing Case Management

Experienced RNs can train to become case managers through master's programs in nursing case management. The curriculum for these programs is designed to develop students' critical thinking, planning and decision-making skills in order to prepare them to become effective leaders in the constantly changing healthcare industry. A master's degree in nursing case management can normally be obtained in 2 years of full-time study. To be accepted into the program, a prospective student must be a licensed RN with clinical work experience and a bachelor's degree in nursing.

Coursework is designed to help students gain the ability to create the highest quality patient care while utilizing techniques in cost-effectiveness. Typical course topics may include:

  • Analysis of health policy
  • Financing in health care
  • Evaluation and quality assurance methods
  • Research methods in case management
  • Management in healthcare delivery systems
  • Biostatistics

Employment Outlook and Salary Info

The U.S. Bureau of Labor Statistics (BLS) predicted that the employment of social workers would rise by 19% between 2012-2022 ( This growth is due to an increasing need for social services, and will likely vary by specialty. According to the BLS, the median salary for social workers was $59,100 as of 2014.

Popular Career Choices

Upon completion of the program students are prepared to enter into careers in case management. Case managers are in high-demand, as many organizations realize the value they have in helping to create a smoothly running operation and improve client's resources. While job titles are often labeled as case manager, these kinds of professionals may take on a variety of roles, including:

  • Planner
  • Community organizer
  • Consultant
  • Diagnostician
  • Evaluator

Continuing Education, Licensure and Advancement

Completing a bachelor's program in social work qualifies graduates for entry-level work in the mental health field, as case managers, mental health assistants, and related positions. Many graduates choose to pursue a master's degree in social work in order to advance to higher-level positions and qualify to become licensed clinical social workers (LCSW). Advanced degrees are also required for positions in research, teaching and consulting.

Many states have optional licensure for nonclinical social workers, and all states regulate the licensure of clinical social workers. Most states require that, to become a LCSW, individuals must possess a master's degree in social work, acquire 2 years of supervised clinical experience and pass an exam, according to the BLS.

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