Case Worker Training Programs and Requirements

A case worker is a social worker who assists, advises and advocates for clients facing challenges, such as addiction, abuse, unemployment, disability, poverty, mental or physical illness, discrimination and loss. Individuals looking to pursue a career as a case worker can get their bachelor's or master's degree.

Essential Information

Aspiring case workers must, at minimum, complete a bachelor's degree, usually in the field of social work. Supervisory positions and employment in healthcare facilities generally require a master's degree. Both programs of study require completion of on-the-job training through supervised counseling and internships. Case worker training begins with a Bachelor of Social Work (BSW) program accredited by the Council on Social Work Education. Those positions requiring additional training usually require a Master in Social Work (MSW).

  • Program Levels in Social Work: Bachelor's degrees, master's degrees
  • Program Specializations: Children and families, mental health, leadership and development in social services
  • Prerequisites: Bachelor's degree for a master's program
  • Online Availability: MSW programs are sometimes offered online
  • Other Requirements: Internships sometimes required for master's programs

Bachelor of Social Work

The BSW curriculum encompasses topics such as social justice, welfare services and policies, at-risk clienteles, diversity issues and ethics. These programs train individuals to work in different organizations both in the public and private sector. Skills in communication, case management and crisis intervention are emphasized. Additionally, students study social policy and cultural diversity. Some common coursework might include:

  • Intro to social work
  • Beginning general practice
  • Social work research and evaluation
  • Advocacy for policy change
  • Social justice practice

Master of Social Work

Graduate programs usually require two additional years of study and incorporate didactic training and internships. Students of MSW programs generally choose to specialize in a specific areas, such as family, child and school services; substance abuse and mental health; or public health and medical services. Some of the course topics might include:

  • Human behavior social environment
  • Individual and family
  • Group process
  • Social work research
  • Policies and strategies for community intervention

Employment Outlook and Salary Information

According to the BLS, healthcare social workers make a mean annual wage of $53,590 as of May 2014. From 2012-2022, the job outlook for social workers is expected to grow 19%, which is faster than average compared to all other occupations.

Continuing Education

After completing case worker training at the undergraduate or graduate levels, candidates must obtain a license to practice. Licensure guidelines vary by state, but candidates generally accumulate a specified amount of practical experience and pass a civil service examination. Separate professional credentials are available through the National Association of Social Workers (NASW). Certifications are available in hospice and palliative care; gerontology; children, youth and family services; school social work; healthcare; and case management.

Many educational opportunities are available for case workers through schools of social work, healthcare facilities and government agencies. Additionally, numerous programs are offered through the NASW and other professional agencies focused upon a specific area of the practice. Employers also offer regular training opportunities in order to ensure workers are current in work policies and government regulations.

Case workers may join the NASW to obtain career support, continuing education and professional development opportunities. Members must adhere to a code of ethics. Licensed social workers must fulfill varying continuing education requirements as determined by state regulations.

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