Dental Office Manager Certification Programs and Certificates

Dental office manager training programs are usually available as certificate programs. These programs prepare students to assist dental professionals, as well as cover the day-to-day necessities of running a dental office.

Essential Information

Students in a dental assisting certificate program learn about effective customer service, scheduling and bookkeeping, telephone etiquette and insurance protocol. They also learn patient care techniques and gain a fundamental understanding of dental procedures. After graduating, students must pass a national dental assisting examination in order to practice.

  • Prerequisites: High school diploma or GED, submission of immunization records

Dental Office Manager Certificate Program

This program prepares individuals to manage different areas of a dental practice. Some areas students will be able to improve upon include accounting principles, computer applications and telephone etiquette.

Depending on the particular college's emphasis, some dental assisting programs may focus more on patient care than others. Whether the focus is on clinical care of dental patients or administrative skills, most programs will generally cover course topics like:

  • Reimbursement for dental services
  • Keyboarding
  • Dental insurance and procedures
  • Customer service
  • Dental office management
  • Oral structure and development

Employment Outlook and Salary Information

The BLS reports that general and operations managers earn an average income of $117,200 per year as of May 2014. The BLS also states that the job outlook for administrative service managers from 2012 to 2022 is expected to grow 12%, which is as fast as the average for all occupations.

Continuing Education Information

Graduates of certificate programs in dental assisting and dental office management frequently go on to occupy entry-level positions in the front offices of dental practices. However, many colleges offer associate degree programs in dental assisting and accept certificate coursework towards the greater degree program requirements.

The field's only national professional credential, the Dental Practice Management Administrator certification, was discontinued in 2008 in order to update the credential's requirements. If employers prefer that job candidates receive certification in dental assisting, certificates are available through the Dental Assisting National Board. Dental office managers who would like to pursue this type of certification may find study and exam information at

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