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Master's Degree Programs in Conflict Management

Find out about master's degree programs in conflict management. Learn about the prerequisites and required courses in these programs, and explore career options and continuing education opportunities for graduates.

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Essential Information

Conflict management master's programs teach students how to effectively handle workplace conflicts and disputes. Most programs require two years of study and require students to complete a thesis on a specific aspect of conflict management. Some programs offer areas of concentration in business administration or management. Courses in these programs may include arbitration strategies, research methods and crisis management. A master's degree in conflict management prepares students for advanced negotiation, arbitration and conflict management careers with nonprofit agencies, government agencies and private businesses.

Educational Prerequisites

To enroll in a conflict management master's degree program, students must have a bachelor's degree from an accredited university. Students must submit official transcripts and GRE or GMAT test scores for evaluation.

Program Coursework

Conflict management courses teach students to handle all types of business, financial and operational conflicts within organizations. Students learn to direct negotiations between employees, employers and third parties. In addition to learning negotiation and arbitration techniques, students also learn advanced business and economic concepts in order to effectively apply conflict management strategies. Typical courses include:

  • Negotiation and mediation
  • Arbitration strategies
  • Conflict management research methods
  • Business program facilitation
  • Business communication
  • Employee relations
  • Human resource management
  • Crisis management

Popular Career Options

With a master's degree in conflict management, students can seek a number of conflict management positions with businesses that utilize human resources, negotiations and employee relations to reach long- and short-term business objectives. Students can become business consultants for nonprofit organizations, corporations and private businesses. Most conflict management positions require professional to work directly with human resources or management members, making business communication an integral responsibility. Typical career options include:

  • Arbitrator
  • Mediator
  • Business consultant
  • Human resources representative

Continuing Education Information

For advanced research or postsecondary teaching positions, conflict management professionals can seek a Ph.D. in business administration or management. Professionals can also seek membership and continuing education opportunities with conflict management associations such as the International Association for Conflict Management and the Association for Conflict Resolution.

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