Mediation Certification and Certificate Program Information

Mediators aid in the resolution of disputes without involving the judicial system. Students interested in becoming mediators or arbitrators for businesses and federal agencies can pursue a mediation certificate.

Essential Information

Most mediation certificate programs require one or two semesters of study and teach students business law, negotiation, arbitration and facilitate mediation techniques. After completing a mediation certificate program, students can seek mediation and arbitration careers with businesses that utilize structured contracts and negotiations to meet business demands. Certification options are available for experienced mediators.

  • Program Levels in FIELD OF STUDY: Certificate programs available.
  • Prerequisites: High School Diploma or equivalent.
  • Program Specializations: Business law, communication and negotiation tactics
  • Program Length: two semesters

Program Coursework

Mediation courses focus on business law, communication and negotiation tactics. Students learn to outline business goals and collaborate with other business professionals to meet shared objectives. Courses teach students to create, maintain and change contracts and other legal documents. A mediation certificate program usually includes courses on:

  • Facilitative mediation
  • Conflict and dispute resolution
  • Arbitration concepts
  • Workplace negotiation
  • Business law
  • Health care mediation

Popular Career Options

With a mediation certificate, students can seek mediating positions with private businesses, nonprofit organizations, federal agencies and other large organizations. Most careers involve heavy interaction with other business professionals, particularly in management and human resources departments. Although most arbitrators and mediators work normal hours, contract negotiations and disputes can force mediators to work long or irregular hours. Common career options include:

  • Mediator
  • Arbitrator
  • Human resources managers
  • Business training specialists
  • Employee welfare managers
  • Employer relations representative

Continuing Education Information

To strengthen their academic qualifications, mediators with a certificate can pursue a bachelor's degree in business administration, management or human resources. With an advanced degree, mediators can pursue various business-related positions and work in different industries, including financial, telecommunications, insurance and investment and manufacturing companies. A bachelor's or master's degree in business administration can also help mediators obtain supervisory or management positions with businesses and federal agencies.

The National Institute for Advanced Conflict Resolution maintains a list of programs that offer certification for mediators. The Association for Conflict Resolution offers similar information as well as networking and career advice for mediators, arbitrators and other conflict resolution representatives.

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