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Medical Office Manager Certification Programs and Certificates

See some of the topics covered in a medical office manager certificate program, and find out about voluntary certification options. Learn about admissions requirements, and see employment projections for medical office managers.

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Essential Information

Students in medical office manager certificate programs learn to keep track of patient records, secure appointments, fill out insurance forms and administer billing documents. They also get training on how to perform basic administrative tasks, such as answering phones, entering data and greeting patients. These 1-year programs are typically available at community colleges and technical schools; some are available online.

Numerous voluntary credentials exist for those who want to become certified as medical office managers. Certifying bodies might require work experience and completion of specific coursework to be eligible.

Educational Prerequisites

Individuals typically need a high school diploma or equivalent to enroll in a certificate program. They may also need to complete a keyboarding course if they have no prior experience using one. Some schools may require that students complete an associate's degree program in medical assisting.

Course Topics

Certificate programs in medical office management cover business applications, communications and medical topics. Students may take classes in word processing and spreadsheet software. Students are taught effective communication and organizational skills. Program courses may include:

  • Medical terminology
  • Records management
  • Medical billing and coding
  • Insurance procedures

Employment Outlook and Salary Info

According to the U.S. Bureau of Labor Statistics (BLS), employment of health service and medical office managers is expected to increase 16% from 2008-2018 ( This above-average increase is due to an overall expansion of the health care industry, requiring more managers in medical offices, according to the BLS. In May 2010, the BLS reported that the annual median income of medical and health service managers was $84,270.

Certification Information

Program graduates may seek professional credentials to demonstrate their knowledge and competency after gaining a few years of work experience. The Professional Association of Health Care Office Management offers the Certified Medical Manager (CMM) certification ( Applicants for this certification must have three years of experience in the medical field and 12 hours of course credit in business management or health care. Some requirements may be waived if applicants have additional industry experience. Certification lasts for two years.

Individuals may also seek the National Certified Coding Specialist certificate exam offered by the American Health Information Management Association ( Applicants do not need work experience, but it is recommended they have at least three years of medical coding experience and have completed coursework in anatomy and physiology, pharmacology and pathophysiology. Certification is valid for two years, and applicants must complete a specific number of continuing education credits for recertification.

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