Medical Office Manager Training Programs and Requirements
Medical office managers are typically responsible for overseeing medical office personnel and administrative tasks, such as medical billing, coding, and accounting practices. Employers typically prefer to hire medical office managers who have completed training programs at the associate's or bachelor's degree level.
While educational requirements vary, more and more medical offices are requiring office management applicants to possess associate's or bachelor's degrees, preferably in health-related and business-related fields. Smaller practices may occasionally employ office managers with high school diplomas. Previous medical office management employment and experience is vital and may be considered in lieu of formal education.
Most employers require medical office manager applicants to have 2-5 years of relevant experience. Applicants should have knowledge of medical billing, coding, collections, and federal privacy standards. Additionally, applicants are typically required to be computer savvy. Depending on the particular region, bilingual medical office managers (English and Spanish) may be preferred.
- Program Levels in Medical Office Management: Associate's but typically bachelor's level.
- Program Length: About two to four years.
- Prerequisites: High school diploma or equivalent.
- Other Requirements: Students at either level generally participate in internship opportunities.
- Online Availability: Online courses and programs are available.
Associate's Degree Programs in Medical Office Management
In the associate's degree program, future medical office managers take general office administration classes in records management, computer software and typing. They also take more concentrated courses in medical software programs, insurance and billing practices, health care legalities, ethics and medical vocabulary. Courses may include:
- Pre-college math
- Computer applications
Bachelor's Degree Programs in Medical Office Management
Students enrolled in 4-year, bachelor's degree programs study business topics as they relate to the health care industry, including medical human resource management, finance, economics, politics and strategic planning. They also study basic medical topics, including common illnesses and disease prevention. Courses may include:
- College math
- Computer applications
- Business law
Employment Outlook and Salary Information
Medical office managers' job growth is expected to be about 12% between the years 2012-2022, according to the U.S. Bureau of Labor Statistics (BLS) at www.bls.gov. This rate is about average. The median wage for Administrative Services Managers, including Medical Records Administrators, is $83,790, according to the BLS.
Medical office managers interested in earning the Certified Medical Manager designation can look to the Professional Association of Health Care Office Management. In order to earn the credential, applicants must pass the examination, which tests candidates' knowledge of nearly 20 areas of medical office management procedures and health care regulations. Medical office managers who are interested in professional development opportunities may also pursue 2-5 day workshops sponsored by medical organizations, such as the American Academy of Medical Management or state medical associations. Web-based memberships are available as well through a number of industry organizations.