Office Clerk Training Programs and Courses

Office clerks are responsible for executing a wide range of administrative tasks associated with the daily functions of an office. Clerks may enter data, answer phones, make photocopies and file records.

Essential Information

Although not required for most positions, many office clerks choose to complete an associate's degree in a related field. These programs offer students the chance to learn basic office skills and master advanced skills as well. The curricula for these programs emphasize the acquisition of strong computer skills. Some certificate programs may also be available.

Many companies are willing to provide on-the-job training to candidates with a high school diploma or its equivalent. Office clerks should be detail-oriented and good communicators.

  • Program Levels in Office Clerk Training: Certificates, Associate's degrees
  • Some Office Clerk Training Program Fields: Word processing, Software applications

Office Assistant Certificate

Students who do not have the time or resources to commit to a full-time degree program may be interested in an office assistant certificate program. General education courses are not usually required and most certificate programs can be completed in less than a year. These programs can often be completed online and allow students to work at their own pace. Students learn a variety of basic office skills, such as:

  • Introductory keyboarding
  • Human relations and business communication

Associate of Applied Science in Office Management

The Associate of Applied Science (A.A.S.) in Office Management is a 2-year, undergraduate degree program that is designed to prepare students for immediate entry into an office-based, administrative position. Students gain practical office skills and study a variety of topics, including:

  • College composition
  • Economics
  • Information processing
  • Office computations
  • Records management

Popular Career Options

Much of office clerks' experience is gained through on-the-job training after a position is secured. Clerks may work closely with more experienced office staff in order to learn practical day-to-day office skills specific to the organization. Office clerks new to the field may execute basic office tasks, such as photocopying or mailings. More experienced clerks may be responsible for creating Excel spreadsheets or making travel arrangements for executives or clients with a travel agency.

Job Outlook and Salary Information

According to the BLS (Bureau of Labor and Statistics), general office clerks are projected to have a slower-than-average job growth of 6%, between 2012-2022. As of May 2014, the BLS also reported that general office clerks earned a median annual salary of $28,670.

Continuing Education

Office clerks may additionally choose to enroll in classes that advance computer skills. Courses are often available online or at local colleges that teach computer programs, such as Excel, PowerPoint and Microsoft Word. With experience, office clerks may move into higher level positions, such as office manager or administrative supervisor.

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