Teller Training Programs, Courses and Requirements

Bank tellers greet customers and process financial transactions like withdrawals and deposits, as well as promote bank services. There are teller training certificate programs available to individuals interested in this profession.

Essential Information

Banks and credit unions often offer on-the-job training for aspiring bank tellers. Because most employers provide on-the-job training, high school graduates don't generally need to enroll in a postsecondary degree program to enter the profession. However, bank teller certificate programs are offered by some colleges, and completing a program may increase employment opportunities. Voluntary certification is also available to those who work in the field and meet certain requirements.

  • Program Levels: Certificate programs
  • Prerequisites: High school diploma or GED
  • Program Length: Up to a year and a half

Teller Training Certificate Program

A bank teller certificate program teaches students to interact with customers and perform basic banking duties. Students learn to perform various financial calculations and use computer systems to retrieve financial information for customers. Most programs require 1-3 semesters of study and include courses on the following topics:

  • Principles of banking
  • Cash handling
  • Financial operations
  • Electronic calculations
  • Customer service
  • Business communications

Employment Outlook and Salary Information

The BLS states that tellers as of May 2014 make an average income of $26,650 per year. The BLS also states that the job outlook for tellers from 2012 to 2022 is expected to grow 1%, which is little to no change compared to all other occupations.

Continuing Education Information

To demonstrate proficiency in their profession, bank tellers can obtain voluntary certification from the American Banking Association (ABA). The ABA offers certified bank teller (CBT) credentials to tellers with at least six months of telling experience who have completed the American Institute of Banking's (AIB) Bank Teller Certificate program. Tellers also must provide professional references and pass a comprehensive banking exam to become certified.

The ABA offers also professional development information for tellers and other banking professionals. Although resources for tellers are minimal, the organization provides plenty of information for tellers looking to obtain higher-level banking careers. The organization provides a database of banking conferences and courses and accredited banking schools. To advance in the banking industry, bank tellers can obtain an associate's or bachelor's degree in finance and pursue careers as personal bankers, loan officers or banking analysts.

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